Business Travel News for the Business Traveler Market by Skift

Examining Personalization for Business Travelers

Andrew Sheivachman, Skift

In the first entry of the Skift Future of Business Travel Interview Series, we examined the growing promise of personalization and a more consumer-like experience. Stay tuned for more insights from across the sector in coming weeks.

5 days ago

Interview: Bringing a Consumer Experience to Corporate Travel

Andrew Sheivachman, Skift

One of the biggest challenges for companies is simply getting their travelers to book how they're supposed to. The problem seems to be getting worse. Useful personalization and a more consumer-friendly experience will go a long way towards changing that.

6 days ago

Sabre Agrees to Pilot New Technologies With American Airlines and Other Travel Giants

Sean O'Neill, Skift

After years of friction, Sabre and corporate travel giants American Express Global Business Travel, Carlson Wagonlit, and Flight Centre, have agreed to work together to test what new distribution methods might look like. Questions of who will pay what have been postponed.

1 week ago

Australia Looks to Future of Distribution

Andrew Sheivachman, Skift

Corporate travel has embraced new distribution capability in fits and starts, mostly because the global distribution systems have been slow to integrate the technology. Australian companies, however, have seen the wisdom of taking a forward-looking approach.

2 weeks ago

Why Travelport’s CEO Isn’t Worried About Brexit

Sean O'Neill, Skift

In an interview, Travelport CEO Gordon Wilson strikes an optimistic tone for his company and for the negotiations at large over the fate of Britain's relationship with the European Union. We'll see if his confidence will be borne out by events.

2 weeks ago

Corporate Travel Sector Eyes a New Distribution Model Down Under

Allan Leibowitz, Skift

Qantas, Serko, and Corporate Travel Management are leading the charge towards new distribution capability adoption in Australia, promising better access to rich content. They will have to overcome plenty of confusion in the market, however, before the new distribution channels are fully accepted.

2 weeks ago

Higher Costs to Weigh on Business Travel

Andrew Sheivachman, Skift

After a few years of renewed focus on improving the business travel experience for employees, the corporate travel sector could soon flip back into cost-saving mode when faced with global pricing increases and a more uncertain overall business outlook.

3 weeks ago

Increased Costs Will Put Pressure on Business Travel Growth

Andrew Sheivachman, Skift

A variety of self-defeating trade wars and increased travel pricing will likely prevent global business travel from surging in growth like it has over the last few years.

3 weeks ago

Big Changes at Lola and TripActions

Andrew Sheivachman, Skift

TripActions and Lola have been two of the most interesting players in the business travel ecosystem in recent years. Both their moves this week show how important it is for smaller companies to be able to acquire customers and service larger organizations effectively.

4 weeks ago

Lola Pivots to Travel Management With New CEO

Andrew Sheivachman, Skift

Lola has struggled to catch on as it now pivots to provide travel management tools to small companies. Mobile booking through travel agents never broke through and it's hard to see a path forward for Lola in the extremely crowded market for managing small group travel.

4 weeks ago

TripActions Expands Globally With a Focus on Service

Andrew Sheivachman, Skift

TripActions is investing big in customer service unlike many other players breaking into corporate travel. The truth is that it's hard to land larger customers unless you can service their travelers wherever they are, no matter how cool your app is.

4 weeks ago

Amazon and the Future of Business Travel

Andrew Sheivachman, Skift

As Amazon pushes into hospitality, a battle will take place over who owns the business traveler's wallet. Travel managers will have to deal with Amazon and hotel loyalty programs pushing travelers to spend more on their platforms. Ubiquitous voice-powered travel booking, though, remains a distant reality.

1 month ago