Travel Services

Travel Advisors Need to Educate Themselves About Risks for Transgender Clients

Travel Advisors Need to Educate Themselves About Risks for Transgender Clients

Allan Leibowitz, Skift

Traveling is tough when you’re transgender, but it can also be very risky for travel advisors who could unwittingly send their clients into some hostile environments if they don’t know what they’re doing.

5 hours ago

Will Delta’s Subscription-Based Loyalty Perks Catch On?

Will Delta’s Subscription-Based Loyalty Perks Catch On?

Grant Martin, Skift

For those who are willing to pay for access, Delta's SkyMiles Select program is a good alternative to flying the requisite miles to earn elite status. But it also sets an interesting precedent for paying for overhead bin space.

15 hours ago

White House Drops Plans for Summit at Doral Resort After Outcry

White House Drops Plans for Summit at Doral Resort After Outcry

Zeke Miller and Jill Colvin, Associated Press

As Skift first reported in September, meetings and events planners found President Trump's decision to host the G7 summit at his own resort flawed in numerous ways. A little over a month later, backlash to the choice has forced the hard-headed president to reverse course.

1 day ago

Skiftx Original
Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

SkiftX

Consumers are so overwhelmed by choice these days, they sometimes simply give up on travel plans altogether. Brands like American Express Travel are hoping to end that lamentable state of affairs by combining old-school service with new technological tools that make the complete “customer journey” both high tech and high touch.

2 weeks ago

Travel Agencies See Huge Opportunity as Southwest Business Expands

Travel Agencies See Huge Opportunity as Southwest Business Expands

Isaac Carey, Skift

The airline's recent agreements with Amadeus and Travelport signal a turning point in its distribution strategy. This is a big deal for travel management companies.

5 days ago

Travel Agencies Have Long Struggled With Southwest. Now This Is Changing

Travel Agencies Have Long Struggled With Southwest. Now This Is Changing

Isaac Carey, Skift

Southwest has been a thorn in the side of many travel management companies. Now they have a shot at a mutually beneficial relationship with the airline.

5 days ago

Planners Tackle Plane Travel for the Sake of Greener Events

Planners Tackle Plane Travel for the Sake of Greener Events

Isaac Carey, Skift

The masses of attendees boarding flights and using cars is a big reason why events have such a negative environmental impact. Transportation needs to be a central focus for planners looking for greener events.

6 days ago

Making Events Green Starts First With Transportation

Making Events Green Starts First With Transportation

Isaac Carey, Skift

Getting rid of plastic straws is nice, but the biggest positive impact will come from cutting back on plane trips and the use of gas-powered cars. At first, these changes may seem overly inconvenient, but that feeling will lessen once attendee expectations start to shift.

6 days ago

Redesigning Luxury With Mother Nature in Mind

Redesigning Luxury With Mother Nature in Mind

Laura Powell, Skift

In a growing luxury wellness trend that's built to last, nature comes indoors in the form of living green walls, natural materials, and more at high-end hotels.

7 days ago

Travel Advisor Group Supports Resort Fee Transparency

Travel Advisor Group Supports Resort Fee Transparency

Maria Lenhart, Skift

Congressional legislation in the United States that would bar hotels and short-term rental sources from advertising rates that don't include resort fees is getting support from the American Society of Travel Advisors. Advocating for transparency in pricing is an important cause for travel industry organizations to take on.

7 days ago

5 Takeaways From the UK’s Thomas Cook Inquiry

5 Takeaways From the UK’s Thomas Cook Inquiry

Patrick Whyte, Skift

Inquiries like these are often pretty brutal on company executives. Former CEO Peter Fankhauser shoulders a lot of responsibility for what went down at Thomas Cook, but he's not the only one at fault. The actions of his predecessors, as well as the UK government itself, are likely to also come under scrutiny.

1 week ago

Travel Agency Group ASTA Aims to Shield Hotel Guests From Resort Fee Pain

Travel Agency Group ASTA Aims to Shield Hotel Guests From Resort Fee Pain

Maria Lenhart, Skift

The American Society of Travel Advisors' show of support for the Hotel Advertising Transparency Act of 2019 indicates growing distaste among agencies, as well as the general public, for resort fees, particularly when they are not disclosed up-front. Such support is a logical step for the organization, which has long advocated for pricing transparency.

1 week ago