Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, loyalty & technology.
Brian Sumers, Skift
United is taking more chances than the typical risk-averse airline. That should help it boost revenue. But will it all be too complicated for the airline's operational teams?
4 hours ago
Justin Bachman, Bloomberg
This is not the same United Airlines former CEO Jeff Smisek mismanaged earlier in the decade. The newish management team is on a roll, as the airline's financial statements show. How long can it last?
1 day ago
Associated Press
The group charged with ensuring Alitalia's long-term survival is unusual. The four entities involved in the airline's future are the state railway, the Italian treasury, Delta Air Lines, and a company known for operating highways and airports. What could go wrong?
1 day ago
IBM + Skift
Airline employees, in spite of being the first point of contact for most airline passengers, often don’t have access to the right data at the right time. Empowering them with the appropriate tools is imperative for driving real personalization and loyalty in the future.
5 days ago
Christopher Jasper, Bloomberg
The Boeing crisis is one that was always going to affect airlines' balance sheets, but with Ryanair making contingency plans stretching into summer 2020, it's becoming clear just how deleterious this grounding might be to some carriers' bottom lines.
2 days ago
Grant Martin, Skift
Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of SkyMiles, passengers simply want to fly on a better product.
2 days ago
John Follain and Tommaso Ebhardt, Boomberg
It sounds like Alitalia's rescue isn't imminent and with the carrier reportedly racking up losses of $789,000 a day you can hardly blame potential investors for being careful.
2 days ago
Julie Johnsson and Amanda Albright, Bloomberg
It's more bad news for the Max: the jet may well be grounded until early next year, later than guidance Boeing is providing to customers. Boeing's confidence in the software fix is beginning to look unconvincing.
3 days ago
John Follain and Tommaso Ebhardt, Bloomberg
The saga of Alitalia seems never-ending with a new bid deadline set for Monday. Delta has been growing its global partnerships so the beleaguered Italian airline might make strategic sense, but expect a few more twists and turns before this is over.
4 days ago
Isaac Carey, Skift
This week in aviation, Delta's investment in its loyalty program leads to happy customers and better business. Plus, we make a tough choice as to what we believe it the most exciting region for airlines so far this year. Check out the story to read where it is and why.
4 days ago
Benjamin Katz, Bloomberg
When British Airways parent company IAG announced the order of Boeing 737 Maxes at the Paris Air Show last month, many saw it as a decision motivated by cost and fleet diversification. It turns out, CEO Willie Walsh was unimpressed with Airbus, too.
6 days ago
Patrick Whyte, Skift
Another strong quarter for Delta. Investing to create more customer loyalty is paying off. What a concept: doing what it takes to keep people keep coming back.
6 days ago