Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, loyalty & technology.
Kyunghee Park, Bloomberg
The situation at Cathay Pacific is not good. The airline has angered a lot of key stakeholders on both sides. It's hard to see how this gets resolved.
3 hours ago
David Koenig, Associated Press
Looks like this is another step in the process to get the aircraft flying again. Regulators won't want to rush things as they need to be seen taking a thorough approach.
1 day ago
Richard Weiss, Bloomberg
On a relative basis, U.S. carriers have more female pilots than airlines in many other regions. But even in the United States, it's still not enough. Elsewhere, including in the Middle East and Russia, airlines have extremely few female pilots, according to new data. That must change.
1 day ago
Salesforce + Skift
Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.
2 weeks ago
Brian Sumers, Skift
At your typical U.S. airline, a minor dispute between a labor union and management is not unusual. But Delta has a lot fewer of these skirmishes than its competitors.
1 day ago
Leslie Barrie, Skift
Thanks to the wellness movement, both airlines and airports are upping their healthy offerings, and not just for elite travelers. Whether or not the meditation apps and relaxation suites they're increasingly offering is actually making a difference, though, is up for debate.
2 days ago
Angus Whitley, Bloomberg
Ultra-long-haul flights of nearly 20 hours are considered "aviation's final frontier." How the human body will feel after a flight from Sydney to London, however, is another question entirely.
2 days ago
Jonathan Browning and Siddharth Philip, Bloomberg
Given the union's response, it sounds like all isn't lost. It probably all depends on whether Ryanair goes with a carrot or stick approach.
3 days ago
Alan Levin, Bloomberg
Tensions in the Gulf region aren't going anywhere, and the FAA warns that the instability has the capacity to spread to airlines.
3 days ago
Grant Martin, Skift
The loss of Avianca Brasil won't be huge for the Star Alliance, but for some regional travelers throughout Brazil, its demise will certainly make connections inconvenient.
3 days ago
Kyunghee Park, Bloomberg
Given the level of disruption, this kind of announcement isn't a surprise. The airline will be hoping that any impact is relatively short-lived and won't hinder its turnaround plans.
3 days ago
Sean O'Neill, Skift
A British Airways hiccup earlier this month was merely the latest tech outage at a number of airlines. Why does the industry suffer from so many glitches? Experts point to some deeper reasons beyond the commonly heard "old tech" explanation.
3 days ago