Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, loyalty & technology.
Angus Whitley, Bloomberg
Ultra long-haul flights of nearly 20 hours are considered "aviation's final frontier." How the human body will feel after a flight from Sydney to London, however, is another question entirely.
2 hours ago
Jonathan Browning and Siddharth Philip, Bloomberg
Given the union's response, it sounds like all isn't lost. It probably all depends on whether Ryanair goes with a carrot or stick approach.
18 hours ago
Alan Levin, Bloomberg
Tensions in the Gulf region aren't going anywhere, and the FAA warns that the instability has the capacity to spread to airlines.
23 hours ago
Salesforce + Skift
Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.
1 week ago
Grant Martin, Skift
The loss of Avianca Brasil won't be huge for the Star Alliance, but for some regional travelers throughout Brazil, its demise will certainly make connections inconvenient.
24 hours ago
Kyunghee Park, Bloomberg
Given the level of disruption, this kind of announcement isn't a surprise. The airline will be hoping that any impact is relatively short-lived and won't hinder its turnaround plans.
1 day ago
Sean O'Neill, Skift
A British Airways hiccup earlier this month was merely the latest tech outage at a number of airlines. Why does the industry suffer from so many glitches? Experts point to some deeper reasons beyond the commonly heard "old tech" explanation.
1 day ago
Sean O'Neill, Skift
Sabre had tried the unorthodox legal tactic of pursuing its $360 million acquisition of Farelogix, an airline tech vendor, without waiting for approval from U.S. antitrust watchdogs. But it apparently didn't count on federal attorneys claiming they have text messages between Sabre executives acknowledging the anti-competitive nature of the deal.
2 days ago
Brian Sumers, Skift
People think airlines don't listen to customers. But they do, especially when revenue is at stake. American's most lucrative customers fly in first class, and when they're not happy, it's a problem. We're not surprised American is changing course on its short-haul first class product.
2 days ago
Peter Flanagan and Siddharth Philip, Bloomberg
Ryanair's cost control is the major reason the airline has been so successful. But if the airline wants to stay strong, it's going to have to figure out how to pay its pilots what they're worth. You can't run an airline without pilots.
3 days ago
Sarah Enelow-Snyder, Skift
This week in aviation, United cracks down on pilots' alcohol consumption, Cathay sees complications from the Hong Kong protests, and we take a close look at competition in the European short-haul market.
5 days ago
Irene García Pérez, Christopher Jasper, and Peter Flanagan, Bloomberg
Ryanair expects minimal cancellations if pilots in Britain and Ireland go ahead with a strike as planned. But anticipated moves in the next few weeks promise many labor actions. Ryanair passengers should keep an eye on their flight statuses.
5 days ago