Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, loyalty & technology.
Grant Martin, Skift
Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of Skymiles, passengers simply want to fly on a better product.
20 mins ago
John Follain and Tommaso Ebhardt, Boomberg
It sounds like Alitalia's rescue isn't imminent and with the carrier reportedly racking up losses of $789,000 a day you can hardly blame potential investors for being careful.
17 hours ago
Julie Johnsson and Amanda Albright, Bloomberg
It's more bad news for the Max: the jet may well be grounded until early next year, later than guidance Boeing is providing to customers. Boeing's confidence in the software fix is beginning to look unconvincing.
19 hours ago
IBM + Skift
Airline employees, in spite of being the first point of contact for most airline passengers, often don’t have access to the right data at the right time. Empowering them with the appropriate tools is imperative for driving real personalization and loyalty in the future.
4 days ago
John Follain and Tommaso Ebhardt, Bloomberg
The saga of Alitalia seems never-ending with a new bid deadline set for Monday. Delta has been growing its global partnerships so the beleaguered Italian airline might make strategic sense, but expect a few more twists and turns before this is over.
3 days ago
Isaac Carey, Skift
This week in aviation, Delta's investment in its loyalty program leads to happy customers and better business. Plus, we make a tough choice as to what we believe it the most exciting region for airlines so far this year. Check out the story to read where it is and why.
3 days ago
Benjamin Katz, Bloomberg
When British Airways parent company IAG announced the order of Boeing 737 Maxes at the Paris Air Show last month, many saw it as a decision motivated by cost and fleet diversification. It turns out, CEO Willie Walsh was unimpressed with Airbus, too.
4 days ago
Patrick Whyte, Skift
Another strong quarter for Delta. Investing to create more customer loyalty is paying off. What a concept: doing what it takes to keep people keep coming back.
4 days ago
Patrick Whyte, Skift
After 17 years, Bjorn Kjos is out as CEO. He is staying on as an advisor and still retains a minority stake, but does his departure make a sale more likely?
5 days ago
Thomas Seal, Christopher Jasper and Justin Bachman, Bloomberg
Richard Branson has been trying to get to space since 2004, when he first founded Virgin Galactic. While the company's move to publicly list the company takes things up a notch, it certainly doesn't guarantee this idea won't remain a true moonshot.
6 days ago
Bloomberg, Anurag Kotoky
It’s no secret that the two founders of Asia’s largest budget carrier are fighting but now details have gone public. That’s bad for the airline, considered the best of the lot in India, as it outlines a course to expand aggressively.
6 days ago
Jay Shabat, Skift
It's never dull in the airline industry, and the first half of 2019 has been no exception. We were hard-pressed to single out the most interesting region. But the industry in Europe had the wildest ride in the first half, with high-profile bankruptcies, a few strikes, impending acquisitions, changing business models, and the perennial Alitalia saga.
6 days ago