United Airlines News

If you were planning on an upgrade on your next United flight, it may be best to just pack a snuggie.

Design firm Acumen did something no one thought possible. It created a high-density, direct-aisle access business class cabin for United Airlines. Will passengers like it? We'll find out early next year.

Singapore Airlines will defend its home turf against United Airlines by launching new non-stops between Singapore and San Francisco. The airline does not have the perfect aircraft, but it will make due for a couple of years until a better plane arrives.

United said all along it had not violated a 2010 agreement requiring it to keep a certain number of flights in Cleveland for five years, and it seems an auditor has agreed.

Few things annoy passengers as much as having no entertainment on a long flight, so this change is long overdue. Customers should be pleased.

With the sunrise of United's Polaris service its first class is on the way out -- but that may be okay.

United's making more friends within its loyalty ranks by giving away upgraded status.

The level of profitability revealed in the latest BTS report is leaves the Big 3 U.S. airlines room to improve their in-flight products and passenger services, without breaking the bank. But they have achieved this profitability in large part by becoming better businesses. If they are to stay profitable when the next inevitable industry downturn comes, they will need to keep improving their retail models.

Perhaps elite status, after all, is not completely dead.

Digital payments are big business. It's not just a question of how travelers spend. It's about the market power that comes from knowing how they spend, and other companies' access to that information.