United Airlines News

Investments by JetBlue and Delta have paid off in their respective terminals at JFK, proving to carriers and airports that an enjoyable, sophisticated airport venue can improve loyalty and revenue.

Seats can't really make people nicer, but they can help make flying more pleasant.

Uber sure is getting around and has been aggressive about notching a bunch of partnerships.

United's digital experience is improving, but the reality of their flights is not at this point. Is there an app for a good CEO, happy flight crews, and good customer service?

Separate Twitter accounts for customer service, discounts, and international fans are not the norm for U.S. based airlines.

The Concur-United partnership should enable heretofore rogue business travelers to book their flights on United.com, as a leisure traveler would, and still make their employers happy by getting their corporate discounts.

Instagram usage is picking up steam for travel brands.

Great new terminal, but what Heathrow really, really needs is another runway.