United Airlines News

United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.

From a public relations perspective, United CEO Munoz had to get out there on TV so the public could view his remorse. Written statements wouldn't suffice. He's now saying a lot of the right things.

If history is our guide, another airline will do something worse soon. But for now, United is taking a beating on social media, even from its peers.

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

It's rarely a great deal to buy miles directly from an airline. But several carriers in the Americas are offering big discounts, so it's no longer such a bad move to top off your account. Just remember: Miles almost always lose value with time.

United's Polaris rollout may not go as quickly as originally planned thanks to a shortage of airplane seats. In the meantime, business travelers wait impatiently.

Passengers traveling through Newark's Terminal C have some more efficient security lines to look forward to thanks to a new integration from United Airlines.

Perhaps it's fitting that United is dropping its duty free program in the same year it is retiring its Boeing 747s. Both harken back to a different time in aviation.

United is being coy about what Zodiac's production issues mean for its new Polaris seats, but we can assume it's probably not good news for the airline.

Consumers aren't going to like this product, but Basic Economy fares are a sign of the times. Travelers are already buying tickets on Spirit and Frontier that come without free large carry-ons, so why shouldn't American and United offer a similar option?