Page 79

United Airlines News

The latest news and analysis of United Airlines, including breaking news, executive interviews, earnings coverage, and analysis of its competitors.

Media and PR

How U.S. Airlines Manage Customer Service Expectations on Twitter

Separate Twitter accounts for customer service, discounts, and international fans are not the norm for U.S. based airlines.

How U.S. Airlines Manage Customer Service Expectations on Twitter

Business Travel

Business Travelers To Get Negotiated Airfares at United.com

The Concur-United partnership should enable heretofore rogue business travelers to book their flights on United.com, as a leisure traveler would, and still make their employers happy by getting their corporate discounts.

Business Travelers To Get Negotiated Airfares at United.com

Announcements

Skift Business Traveler: InterContinental Gives You A Reason To Work Out

Skift Business Traveler: InterContinental Gives You A Reason To Work Out

Media and PR

5 Travel Brands Winning on Social Media for the Week Ending June 13, 2014

Instagram usage is picking up steam for travel brands.

5 Travel Brands Winning on Social Media for the Week Ending June 13, 2014

Airlines

Star Alliance Airlines Settle in to Heathrow’s New Terminal 2

Great new terminal, but what Heathrow really, really needs is another runway.

Star Alliance Airlines Settle in to Heathrow’s New Terminal 2

Announcements

Skift Business Traveler: United’s New Attempt at In-Flight Entertainment

Skift Business Traveler: United’s New Attempt at In-Flight Entertainment

Online Travel

United Revamps iOS App to Bring Seatback Entertainment to Personal Devices

By providing both seat-back entertainment and stream abilities, United is playing both sides of the fence in hopes that one of them will pay off.

United Revamps iOS App to Bring Seatback Entertainment to Personal Devices

Airlines

Almost One Third of United’s Planes Now Have Wi-Fi

After initially lagging in Wi-Fi installation, United is smart to be transparent about its connectivity efforts and making it easy for flyers to know whether their plane will or will not connect in-flight.

Almost One Third of United’s Planes Now Have Wi-Fi

Airlines

U.S. Passenger Traffic In 2013 Highest Since Start of the Recession

International traffic, whether by U.S. domestic carriers or foreign airlines flying into and out of the U.S., was the biggest gainer in the annual BTS passenger roundup.

U.S. Passenger Traffic In 2013 Highest Since Start of the Recession

Airlines

United Airlines’ New Ad Stars 12 Athletes from Team USA

United is vying for a viral ad by making brand ambassadors out of Olympics stars. Anything to take the focus off the airline's ongoing post-merger blues.

United Airlines’ New Ad Stars 12 Athletes from Team USA