Airlines are leveraging technology that empowers employees to provide better customer experiences, which in turn drives profitability. But they shouldn’t be content only to solve today’s problems — an integrated digital strategy is key to building the foundation for unique opportunities in the not-so-distant future.
Hilton reported its third-quarter earnings on Wednesday. During a call with investment bank analysts, executives were asked what role the company's software for setting rates may play in the company's…
The technological advances tour operators are making now are long overdue. Propelling this sector of the travel industry into the future is certainly timely, considering operators needed to find ways to speed up bookings coming out a crisis that left their in-person businesses decimated.
In this recent webinar, FLYR Labs and Pace Revenue joined Skift to explain how travel companies can put artificial intellegence at the core of their business and technology ecosystems to keep up with customer demand, improve operational efficiencies, and drive more revenue in an increasingly volatile and unpredictable travel business.
After a vendor price-gouging lawsuit, the government is moving away from legacy travel companies and instead stitching together its own program to better control costs and gain access to a wider range of airlines and hotels. It took awhile to get there.
During Skift Global Forum, we surveyed the travel industry’s decision makers to find out what’s on their minds as the world opens back up after the worst of the pandemic, including their thoughts on how the nature of travel is changing and the biggest headwinds for the industry, among other topics.