Access exclusive travel research, data insights, and surveys
Travel Technology
Intercity bus travel isn't glamorous. But at least one company will drag this sector online and make piles of money along the way.
Sean O'Neill | 2 years ago
Tourism
Destination marketers are skilled at helping travelers plan trips, but they're poor at encouraging transactions. Are they missing a trick by not driving more direct bookings and, thus, helping to level the playing field for the smallest travel suppliers?
Some hoteliers risk being overly ambitious in their tech efforts coming out of the pandemic.
How Nordic Choice recently handled a ransomware attack, sold a hotel tech subsidiary, and kept employees engaged while opening 16 hotels makes it an interesting tech example for other hotels.
Airlines
There's been much talk that Russia would use cyber warfare in its battle against Ukraine and its allies, but British Airways said its IT failure is unrelated to that conflict.
Michael Holden, Reuters | 2 years ago
Online Travel
The acquisition of Smooss clearly wasn't a budget buster for Hopper, but it could be another piece in the unglamorous behind-the-scenes tech effort to smooth the way for distribution deals with airlines.
Dennis Schaal | 2 years ago
Startups
Many people wonder why some travel startups attract venture funding while others don't. In this interview, Gaurav Tuli, a partner at Fidelity's F-Prime, clears up some of the mystery.
Airline distribution's fate may lie somewhere between the skeptical view of Tom Klein, the former CEO of Sabre, and the optimistic view of Alice Ferrari, the CEO of Kyte.
Alaska Airlines's new subscription service could shift the company's sales strategy. It may push the carrier to build lifetime customer value rather than see each purchase as a one-off transaction.
Hotels
Einstein said space-time is warped by matter and energy. The Student Hotel has a big idea, too. It thinks about what it sells in a matrix of space and time. Hoteliers: Study up.