The future of brand engagement relies on connecting product attributes and customer preferences on a much deeper level than before. Hospitality and travel is finally catching up with other industries.
7 months ago
Seth Borko, Skift Research
More consumers than ever are using vacation rentals. But as the line with hotels blurs and the industry enter a new growth phase, it faces unique challenges in delivering the hospitality guests expect. Technology will be key to providing an elevated guest experience and will help determine who sees the most success.
11 months ago
Seth Borko, Skift Research
There's a new generation of property managers trying to bring hotel-like professionalism and scale to the vacation rental market. Their tech chops will play a large role in determining if they succeed or fail.
11 months ago
Seth Borko, Skift Research
Vacation rentals are grappling with how to meet and exceed guest expectations across a fragmented market. As the industry grows, this challenge only gets tougher. A new generation of fast-evolving technologies could be part of the solution.
11 months ago
Hannah Sampson, Skift
From brands as experience platforms to strategic mergers, diversity messaging and beyond: These are the Megatrends in travel we're watching closely in 2018.
1 year ago
Seth Borko, Skift Research
Emerging technologies, like artificial intelligence and blockchain, have yet to make the leap from buzzword to mainstay, but have the potential to disrupt travel incumbents. The big players will have ample opportunity to adapt, though, and leading startups can play a role in helping executives grapple with when and how to implement these technologies.
1 year ago
Seth Borko, Skift Research
Venture capitalists invested a record amount in travel startups in 2017. The industry is no stranger to disruption, but we may be seeing some of the greatest changes of the last two decades. Our latest research report is a deep dive into these emerging trends with insights for founders, incumbents, and investors.
1 year ago
Sean O'Neill, Skift
In his first Q&A with Skift, President and CEO of Travelport Gordon Wilson acknowledges that suppliers are no longer as dependent on distribution technology companies as they once were. He makes a persuasive case that better meeting the needs of suppliers is the way to thrive.
2 years ago
Jason Clampet, Skift
We're putting a focus on travel technology at Skift, and to be the best we can be about it, we're bringing in one of the best in the business.
2 years ago
Dave Montali, Skift
While travel funding saw a decline compared to last year, investments are still flowing into the industry.
2 years ago