Articles tagged “travel tech”

Loyalty is no longer about points and tiers, it’s earned trip by trip through immediate value and convenience.

It was a tortured process to get the Amex GBT-CWT merger past U.S. and UK regulators. Now comes the hard part.

Expedia Group's consumer brands aren't firing on all cylinders. It's a priority to rev them up.

CEO Jason Liberty says the cruise ship operator sits on ‘Himalayas’ of data and is ready to use the disruptive technology further.

Travel brands like Ixigo know that they have maximized the reach within their own audience. Partnerships are now the fastest way to plug into new customers.

For now, Kayak’s challenge is less about technology than traveler behavior: convincing consumers to trust a conversational AI to handle bookings, and not just fall back on the familiar search box.

Booking Holdings CEO Glenn Fogel sees the generative AI era as travel’s next major disruption – and he's been through this kind of upheaval before.

To stay competitive, travel companies need to grow beyond traditional categories and turn capabilities outside of their core business into strategic revenue streams.

Hotels face AI upheaval on both sides of the reservation desk. New studies show they can save money on paid search by switching to AI tools, but they also face a threat as AI booking agents ignore traditional brand ads.

Agentic AI could upend the travel industry. Travel and hospitality organizations should explore how it can catalyze AI’s transformative potential.