Articles tagged “travel management companies”

Now that Zeno is well-established in Serko's home market, the next step is to bring that same popularity abroad. The travel management company is forming partnerships with major players to help it gain traction in the U.S. and Europe.

This is just the latest in a long string of similar moves from BCD Travel. Expect more mergers and acquisitions to follow, especially in Africa and the Middle East.

As business travel surges in APAC, the tech tools needed to manage that travel have fallen behind. But new innovations — like those from Travelstop — are beginning to meet the ever-changing needs of this soon-to-be $900 billion market.

Global companies with a high volume of travelers, take note. Tight travel budgets and overly strict travel policies don't make for happy or productive employees.

The growing consumerization of business travel is pushing more employees to book outside company policy. Expedia Affiliate Network’s new report, which examines the impact of this trend on travel management companies, suggests that improving booking choices and offering better tools will help boost employee compliance.

Talk about using incentives to change behavior. Is the threat of obsolescence due to new technology and startup business models enough to prompt incumbent travel management companies such as Egencia and Carlson Wagonlit to adapt?

American Express Global Business Travel is investing in technology to give travelers better digital tools and a more streamlined booking experience.

There is progress being made on both the client and travel management company sides when it comes to letting employees book the accommodations that they want (in budget, of course).

Travel management companies that want to stay relevant are diversifying their offerings as the needs of customers evolve.

It will be interesting to see how this shakeup will affect such a major player in travel management. We look forward to hearing more from the new CEO (as well as learning the backstory of his predecessor's departure).