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Online Travel
We've heard from travel companies partnering with OpenAI to implement generative AI. Now here's one partnering with Google.
Justin Dawes | 12 months ago
Business Travel
Conversational search is an exciting space in travel, even for the somewhat tedious side of travel and expenses management, which now sees the virtual assistant role extended into a data analyst. Navan is offering predictive travel budget solutions.
Selene Brophy | 12 months ago
Travel Technology
Based on the company's claims, Journera's product could answer travel company prayers for better connectivity — but as with any startup, the trick is getting potential clients to agree.
Justin Dawes | 1 year ago
The mobile swipeable story format has taken over social media, and now it has come to Google Travel, as well. It’s not groundbreaking, but it gives users an option to search for hotels in a way they may prefer.
As announcements have been made around ChatGPT and consumer-facing travel booking tech, other companies have been quietly working away on business-to-business generative AI products. There's more to come, no doubt.
Tour Operators
Southeast Asia, known for its tech-savvy, mobile first consumers, has an experiences sector that is 80 percent offline, presenting widespread opportunities for the region's tours and activities landscape to become digitized. Stat.
Selene Brophy | 1 year ago
Hotels
By offering travel insurance as a way to provide end-to-end customer care to their guests, hotels can improve the traveler experience while winning repeat business, growing loyalty, and building customer lifetime value.
Allianz Partners + Skift | 1 year ago
Despite the volatility of the past few years, China is on track to become the world’s largest tourism market by 2032. As domestic travel returns, Accor is gaining market share by accelerating growth and tailoring solutions for the Chinese market.
Accor Group + Skift | 1 year ago
This is one of the earliest examples of the coming convergence of conversational AI and travel booking, even if it is crude in this new launch from ChatGPT.
Intrepid Travel has hinged its return to profitability on continuous investment into product innovation and its people. Now, a record-breaking start to 2023 sees it turn the dial from revival to thrive mode.
