Articles tagged “travel agents”

American is reviving its direct-booking conflict with distribution middlemen like Sabre. Advances in technology and fat profits at U.S. airlines make the threat more plausible now than a decade ago.

These four entrepreneurs took the first steps toward what would become modern adventure and luxury travel, and their first-hand accounts hold lessons — and entertainment — for all those who followed in their wake.

Demographics always defy preconceived notions, but the mindsets of consumer segments are where the focus should be.

Over 100 travel agencies have ceased operations in Singapore in the first six months of the year. But a closer look shows the trade is not dying; it is renewing.

Paul English was pretty candid about the limitations of his initial idea and equally excited about the potential of tapping into the corporate travel world. The "travel agent in your pocket" approach was never going to be big for the average consumer and targeting businesses seems much more sensible.

After years of talking up the importance of attracting millennials and families to cruising, it appears cruise lines are leaving them with a positive impression of their time onboard when they do choose a cruise vacation.

Silence is indeed golden and isolation comes at a premium as well for luxury travelers who really, really want to get away.

Break through the travel recommendation bubble with a good old-fashioned human expert.

Travel agencies are using digital education tools to reach the new generation of agents. More valuable could be back-end innovations that make life for agents more fun than figuring out dated computer systems.

To understand what's going on in the global travel industry you have to go local with people who understand the issues and speak the lingo. Skift's readership has always been globally minded and it is increasingly global, as well, so our Gateway series is delivering on these dynamics, one original story at a time.