Dan Peltier, Skift
It's not a tsunami, but it's been clear for some time that the tides are turning: Skift's data show 23 percent of U.S. consumers who booked a hotel in the past year used a smartphone to do so. The waters – or mobile hotel bookings – will only keep rising.
1 year ago
Dan Peltier, Skift
Many airlines have rewritten loyalty rules in recent years to make their programs more profitable and reward the most lucrative travelers. But our data show many U.S. travelers don't want to play by those rules and aren't loyal to any airline.
2 years ago
Dan Peltier, Skift
Skift's data show many U.S. adults weren't planning an international trip this year even with a stronger dollar, but for those who were a more favorable exchange rate largely wasn't a make-it-or-break-it factor in the decision process.
2 years ago
Dan Peltier, Skift
Unless there's a flood of last-minute vacation planners who will book trips in the coming days, weeks or months, many U.S. travelers are saying that they're hunkering down for another summer of little to no time away from the office.
2 years ago
Sean O'Neill, Skift
Given all the hype about messaging, it's eye-opening that only one out of eight American travelers say they have electronically chatted with a travel brand.
2 years ago
Jason Clampet, Skift
Compared to previous years we've done this survey, there's been an improvement. But really: a third of Americans say they didn't get a break in 2016, and that's not good.
2 years ago