Cenium + Skift
Using a single integrated platform to manage operations can help hotels keep up with the competition and consumer demands.
19 hours ago
London and Partners + Skift
Destinations can be doing a lot more to forge alliances between tourism and tech. London & Partners shows how.
2 days ago
IBM + Skift
Smart technology is playing an increasingly important role in our lives. At home, we playfully bark orders and pose hypothetical questions to virtual assistants such as Siri and see them getting smarter over time. The reality is that interconnected, cognitive technology is on the brink from moving from novelty to essential on the home front. For business, it’s a game changer.
3 days ago
Sabre + Skift
Leisure travel has seen increased technology capabilities in recent years, but managed travel still lags far behind. Using an integrated tool that incorporates mobile experiences found in the leisure space can help close the gap to improve traveler satisfaction, drive adoption, and increase savings.
1 month ago
Visit San Antonio + Skift
San Antonio is building on its past as a city of pioneers who once led the country’s expansion into the American Southwest. Today, the new frontier is digital. San Antonians are again moving the nation forward in technology, medicine, energy and other advanced industries, which conference planners can leverage to drive innovation in their organizations.
2 months ago
Expense management is often one of the most frustrating parts of the business travel journey. However, user-friendly mobile tools and the ability to integrate a customized solution can make the process a lot smoother.
Travelport + Skift
Artificial intelligence, machine learning, and more sophisticated API-connected platforms are powering better speed, relevance, and accuracy of search and automating services across all touchpoints of the traveler journey—allowing travel providers and resellers to connect with customers more efficiently.
Cendyn + Skift
Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)
3 months ago
Companies need to take a mobile-first approach that offers on-the-go flexibility to connect with today’s business travelers, encourage in-program bookings, and help make travel and expense activities as seamless as possible.
Lisa Skriloff, Skift
Limitations remain, but there's a goldmine of data available that can help with sales, marketing, and production.
4 months ago
Spencer Soper and Hui-yong Yu, Bloomberg
So, what happened to Google Home?
6 months ago
Mary Schlangenstein, Bloomberg
Southwest is the nation's most consistently profitable airline, which is amazing considering the carrier has operated for years with antiquated technology. It's finally updating its systems. There may be hiccups short-term, but over the long term, that should be good news for investors and customers.
