Articles tagged “technology”

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Rethinking the Current State of Hotel Technology

Rethinking the Current State of Hotel Technology

Cenium + Skift

Using a single integrated platform to manage operations can help hotels keep up with the competition and consumer demands.

19 hours ago

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Skift Podcast: How London is Powering a Travel Startup Cluster

Skift Podcast: How London is Powering a Travel Startup Cluster

London and Partners + Skift

Destinations can be doing a lot more to forge alliances between tourism and tech. London & Partners shows how.

2 days ago

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From Novelty to Game Changer: AI and The Future of Work in the Travel Industry

From Novelty to Game Changer: AI and The Future of Work in the Travel Industry

IBM + Skift

Smart technology is playing an increasingly important role in our lives. At home, we playfully bark orders and pose hypothetical questions to virtual assistants such as Siri and see them getting smarter over time. The reality is that interconnected, cognitive technology is on the brink from moving from novelty to essential on the home front. For business, it’s a game changer.

3 days ago

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It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

Sabre + Skift

Leisure travel has seen increased technology capabilities in recent years, but managed travel still lags far behind. Using an integrated tool that incorporates mobile experiences found in the leisure space can help close the gap to improve traveler satisfaction, drive adoption, and increase savings.

1 month ago

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San Antonio Unites Its Local Innovation Economy to Share a New Story with Conference Planners

San Antonio Unites Its Local Innovation Economy to Share a New Story with Conference Planners

Visit San Antonio + Skift

San Antonio is building on its past as a city of pioneers who once led the country’s expansion into the American Southwest. Today, the new frontier is digital. San Antonians are again moving the nation forward in technology, medicine, energy and other advanced industries, which conference planners can leverage to drive innovation in their organizations.

2 months ago

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Why Streamlined Expense Management Is the First Step to Successful Business Travel

Why Streamlined Expense Management Is the First Step to Successful Business Travel

Sabre + Skift

Expense management is often one of the most frustrating parts of the business travel journey. However, user-friendly mobile tools and the ability to integrate a customized solution can make the process a lot smoother.

2 months ago

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How Faster Search and Automation Can Help Power Performance for Travel Brands

How Faster Search and Automation Can Help Power Performance for Travel Brands

Travelport + Skift

Artificial intelligence, machine learning, and more sophisticated API-connected platforms are powering better speed, relevance, and accuracy of search and automating services across all touchpoints of the traveler journey—allowing travel providers and resellers to connect with customers more efficiently.

2 months ago

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Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Cendyn + Skift

Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)

3 months ago

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A Mobile-First Mentality Is Key to Engaging Today’s Business Traveler

A Mobile-First Mentality Is Key to Engaging Today’s Business Traveler

Sabre + Skift

Companies need to take a mobile-first approach that offers on-the-go flexibility to connect with today’s business travelers, encourage in-program bookings, and help make travel and expense activities as seamless as possible.

3 months ago

How Smart Event Organizers Are Using Big Data to Create Better Events

How Smart Event Organizers Are Using Big Data to Create Better Events

Lisa Skriloff, Skift

Limitations remain, but there's a goldmine of data available that can help with sales, marketing, and production.

4 months ago

Marriott Pits Amazon Alexa Against Apple Siri for Voice-Controlled Hotel Rooms

Marriott Pits Amazon Alexa Against Apple Siri for Voice-Controlled Hotel Rooms

Spencer Soper and Hui-yong Yu, Bloomberg

So, what happened to Google Home?

6 months ago

Southwest Airlines Is Saying Goodbye to Paper Tickets and Pneumatic Tubes

Southwest Airlines Is Saying Goodbye to Paper Tickets and Pneumatic Tubes

Mary Schlangenstein, Bloomberg

Southwest is the nation's most consistently profitable airline, which is amazing considering the carrier has operated for years with antiquated technology. It's finally updating its systems. There may be hiccups short-term, but over the long term, that should be good news for investors and customers.

6 months ago