BounceX + Skift
OTAs need to do a better job at identifying their customers and understanding why they’re abandoning their carts before booking. Relying on cookie-based technology to solve for this is no longer enough.
3 months ago
Dennis Schaal, Skift
Uber needs to shed its Saudi Arabia investment as long as Crown Prince Mohammed Bin Salman remains in power, and the country bombs innocents in Yemen. Uber's leaders know they have to do this, but how they dump their Saudi investment and the extent of the divorce remain to be seen.
3 months ago
Visit San Antonio + Skift
San Antonio is building on its past as a city of pioneers who once led the country’s expansion into the American Southwest. Today, the new frontier is digital. San Antonians are again moving the nation forward in technology, medicine, energy and other advanced industries, which conference planners can leverage to drive innovation in their organizations.
4 months ago
Sabre + Skift
The digital transformation that the airline industry has undergone in recent years has helped fuel a customer-centric approach. But there’s still opportunity for improvement as far as behind-the-scenes tech infrastructure goes.
4 months ago
Dennis Schaal, Skift
David Neeleman argues that the competition won't be able to touch his new airline, which likely won't be named Moxy, because it will be so different. Plenty of other airlines will have something to say about that.
5 months ago
Hannah Sampson, Skift
Royal Caribbean is investing left and right in technology, new ships, new features on land, and even an entirely new brand. That means costs are up, but the company expects to see those investments pay off.
5 months ago
Koddi + Skift
Global events can cause huge spikes in hotel bookings. To make the most of the next World Cup or Coachella, travel advertisers must cultivate their attention to detail and learn to plan for predictable trends.
5 months ago
Olson 1to1 + Skift
Integrating new technology to improve your brand offerings is great, but there’s no value in it without connecting to customers on a human level.
5 months ago
IDeaS Revenue Solutions + Skift
Until recently, the meeting and event industry was playing a game of catch-up when it came to revenue management. But thanks to new available industry-specific tools, developing a well-executed revenue management strategy is a lot more attainable than it once was.
5 months ago
Sabre + Skift
Let’s face it –– airlines aren’t known for their infrastructure innovations. But applying new, intelligent technology infrastructures can bring them into the modern world and allow them to provide their customers with the right offer, at the right time, at the right price.
8 months ago
Andrew Sheivachman, Skift
With event technology exploding in scope and complexity in recent years, it's no wonder that organizations aren't sure which sales and marketing tools have the most positive impact. It's the right time to start figuring it out, though.
1 year ago
Andrew Sheivachman, Skift
Convention centers across the U.S. have worked to refresh and develop their offerings as business has increased in recent years. Now they're looking to attract large corporate events across multiple venues instead of traditional consumer-facing events and conventions.
1 year ago