Articles tagged “technology”

How Smart Event Organizers Are Using Big Data to Create Better Events

How Smart Event Organizers Are Using Big Data to Create Better Events

Lisa Skriloff, Skift

Limitations remain, but there's a goldmine of data available that can help with sales, marketing, and production.

2 weeks ago

Marriott Pits Amazon Alexa Against Apple Siri for Voice-Controlled Hotel Rooms

Marriott Pits Amazon Alexa Against Apple Siri for Voice-Controlled Hotel Rooms

Spencer Soper and Hui-yong Yu, Bloomberg

So, what happened to Google Home?

2 months ago

Southwest Airlines Is Saying Goodbye to Paper Tickets and Pneumatic Tubes

Southwest Airlines Is Saying Goodbye to Paper Tickets and Pneumatic Tubes

Mary Schlangenstein, Bloomberg

Southwest is the nation's most consistently profitable airline, which is amazing considering the carrier has operated for years with antiquated technology. It's finally updating its systems. There may be hiccups short-term, but over the long term, that should be good news for investors and customers.

2 months ago

Wynn Las Vegas Bets Big on Amazon Echo and Voice-Activated Rooms

Wynn Las Vegas Bets Big on Amazon Echo and Voice-Activated Rooms

Deanna Ting, Skift

Will the Amazon Echo eventually become the new iHome docking station of the past? Will this technology be outdated in just a year or more? And more importantly: Is this what people really want from their hotel experience just yet?

5 months ago

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

Deanna Ting, Skift

Using geolocation to push offers to guests is a good idea, in theory, but hotels need to be very mindful they don't overload or annoy their guests in the process. And given all the data breaches we've seen over the past few months alone, they need to be a lot more careful about how they're using that information, or any information for that matter, collected from their customers.

5 months ago

Netflix and Streaming Video Are Replacing Hotel Pay-Per-View Entertainment

Netflix and Streaming Video Are Replacing Hotel Pay-Per-View Entertainment

Deanna Ting, Skift

If the advent of artificial-intelligence-driven smart speakers like Google Home and Amazon Echo is any indication, the Internet of Things is that much closer to becoming a reality, even when we check into our hotel rooms.

6 months ago

Hotels Are Investing in Mobile Check-Ins and Services to Make Guests Happy

Hotels Are Investing in Mobile Check-Ins and Services to Make Guests Happy

Deanna Ting, Skift

It's clear hotels are focused on technology as a means of improving the overall hotel guest experience, but they also need to balance those investments with service and personalization to see the kind of return on investment they want to have.

7 months ago

Sponsored
Streamlining RFP Responses for Hotel Group Business Leaders

Streamlining RFP Responses for Hotel Group Business Leaders

Cendyn/EVENTS + Skift

Advancements in electronic RFP technology have finally given hotels the ability to streamline, automate, and curate RFP responses, giving each request the attention and personalization it requires to secure that business.

7 months ago

Sponsored
Is Event Intelligence the Key to Executing Smarter Meetings?

Is Event Intelligence the Key to Executing Smarter Meetings?

Cendyn/EVENTS + Skift

As digital technology replaces the need for some types of traditional in-person meetings, Smart Meeting Management technology is bringing back the relevancy of in-person meetings and making them more engaging and measurably profitable.

8 months ago

Sponsored
Training the Travel Consultant of Tomorrow

Training the Travel Consultant of Tomorrow

Signature Travel Network + Skift

For travel consultants, being a part of a cooperative that offers comprehensive educational tools could make all the difference in targeting the right consumers with the right message. To take that one step further, “new-to-industry” and millennial travel consultants require a more modern and progressive approach to education.

8 months ago

Sponsored
New Skift eBook: What Keeps CMOs Up At Night?

New Skift eBook: What Keeps CMOs Up At Night?

Boxever + Skift

The What Keeps CMOs Up At Night? eBook is a roundup of poignant insights and valuable lessons from the industry’s top CMOs. Download this ebook for free!

8 months ago

Sponsored
Global Travelers Are Embracing Alternative Payment Methods

Global Travelers Are Embracing Alternative Payment Methods

worldpay + Skift

Global travelers are embracing alternative payment methods more than ever before. Now it’s time for travel industry providers to do the same.

8 months ago