Articles tagged “technology”

What the Reappointment of the EU’s Top Antitrust Regulator Means for Travel

What the Reappointment of the EU’s Top Antitrust Regulator Means for Travel

Patrick Whyte, Skift

Margrethe Vestager has been a thorn in the side of Google in the past. Will she use her next term to go after the technology giant's travel vertical?

1 week ago

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How Connected Employees Can Enhance Customer Experiences in Real Time

How Connected Employees Can Enhance Customer Experiences in Real Time

Microsoft + Skift

Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.

2 months ago

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Why Online Travel Agencies Need to Beat the Cookie and Improve Customer Identification

Why Online Travel Agencies Need to Beat the Cookie and Improve Customer Identification

BounceX + Skift

OTAs need to do a better job at identifying their customers and understanding why they’re abandoning their carts before booking. Relying on cookie-based technology to solve for this is no longer enough.

9 months ago

Uber CEO Hopes IPO Will Solve Its Saudi Arabia Investor Problem

Uber CEO Hopes IPO Will Solve Its Saudi Arabia Investor Problem

Dennis Schaal, Skift

Uber needs to shed its Saudi Arabia investment as long as Crown Prince Mohammed Bin Salman remains in power, and the country bombs innocents in Yemen. Uber's leaders know they have to do this, but how they dump their Saudi investment and the extent of the divorce remain to be seen.

9 months ago

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San Antonio Unites Its Local Innovation Economy to Share a New Story with Conference Planners

San Antonio Unites Its Local Innovation Economy to Share a New Story with Conference Planners

Visit San Antonio + Skift

San Antonio is building on its past as a city of pioneers who once led the country’s expansion into the American Southwest. Today, the new frontier is digital. San Antonians are again moving the nation forward in technology, medicine, energy and other advanced industries, which conference planners can leverage to drive innovation in their organizations.

10 months ago

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Digital Has Helped Airlines Innovate, But There’s Still a Long Way to Go

Digital Has Helped Airlines Innovate, But There’s Still a Long Way to Go

Sabre + Skift

The digital transformation that the airline industry has undergone in recent years has helped fuel a customer-centric approach. But there’s still opportunity for improvement as far as behind-the-scenes tech infrastructure goes.

10 months ago

JetBlue Founder Reveals Details on His New Tech-Focused International Airline

JetBlue Founder Reveals Details on His New Tech-Focused International Airline

Dennis Schaal, Skift

David Neeleman argues that the competition won't be able to touch his new airline, which likely won't be named Moxy, because it will be so different. Plenty of other airlines will have something to say about that.

11 months ago

Royal Caribbean Hopes New Tech Will Turn Into New Revenue

Royal Caribbean Hopes New Tech Will Turn Into New Revenue

Hannah Sampson, Skift

Royal Caribbean is investing left and right in technology, new ships, new features on land, and even an entirely new brand. That means costs are up, but the company expects to see those investments pay off.

11 months ago

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How Travel Marketers Can Make the Most of Global Cultural Events

How Travel Marketers Can Make the Most of Global Cultural Events

Koddi + Skift

Global events can cause huge spikes in hotel bookings. To make the most of the next World Cup or Coachella, travel advertisers must cultivate their attention to detail and learn to plan for predictable trends.

11 months ago

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Skift Global Forum 2018 Recap: Humanizing the Travel Experience Is Key to Building Loyalty

Skift Global Forum 2018 Recap: Humanizing the Travel Experience Is Key to Building Loyalty

Olson 1to1 + Skift

Integrating new technology to improve your brand offerings is great, but there’s no value in it without connecting to customers on a human level.

11 months ago

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How Meeting and Event Planners Can Master Smart Revenue Management

How Meeting and Event Planners Can Master Smart Revenue Management

IDeaS Revenue Solutions + Skift

Until recently, the meeting and event industry was playing a game of catch-up when it came to revenue management. But thanks to new available industry-specific tools, developing a well-executed revenue management strategy is a lot more attainable than it once was.

11 months ago

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Truly Intelligent Airline Retailing Needs to go Beyond Customer Segmentation

Truly Intelligent Airline Retailing Needs to go Beyond Customer Segmentation

Sabre + Skift

Let’s face it –– airlines aren’t known for their infrastructure innovations. But applying new, intelligent technology infrastructures can bring them into the modern world and allow them to provide their customers with the right offer, at the right time, at the right price.

1 year ago