Articles tagged “swiss air”

Airlines are investing billions of dollars in their premium offerings to meet recovering business and strong premium leisure travel demand.

The two European heavyweights claim they now see eye to eye on the future of airfare retailing. Just don’t expect pay-as-you-fly to take off just yet.

Searches for travel — and retail items — propelled Google's advertising business in the second quarter, although one executive acknowledged that the travel sector is "experiencing some challenges."

Lufthansa Group may have done more than any other airline group to aggravate Amadeus, Travelport, and especially Sabre in recent years. Yet a grudging truce in the distribution battle may be possible, according to this exclusive interview with a top executive.

The exact reasons for wanting to terminate the content deal aren’t clear, but Lufthansa’s direct-selling drive might have something to do with it.

Ideaworks believes that web design which makes it easier for consumers to know about and purchase a la carte ancillary products is essential to encouraging these sales. Call it hate-selling with a human face.

Airlines' mistakes are immediately broadcasted on Twitter and Facebook, but they have a shot at turning disgruntled passengers into dedicated fliers by offering a quick solution in a friendly tone.

For an airline that prides itself on stellar service, competing with the easyJets of the world requires more re-thinking than just dropping ticket prices by €20 or they'll end up disappointing both new and old customers in equal measure.