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Articles tagged “stf2018”

Online Travel

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

What do Amazon's Alexa, personalization, and the tech arms race have in common? They were common refrains overheard this week at our inaugural Skift Tech Forum in Silicon Valley.

Sean O'Neill, Skift | 6 years ago

4 Key Insights on Travel Tech Advances, Personalization, Voice, and Amazon

Airlines

Tomato Juice Is Back on United Airlines Flights, But It’s Still Not Popular

In May, United removed tomato juice because few passengers drink it. Afterward, though, United got another lesson in the power of social media. Many folks complained, and so tomato juice has returned. The funny thing is, United's customers still aren't asking for it. But at least it's there.

Brian Sumers, Skift | 6 years ago

Tomato Juice Is Back on United Airlines Flights, But It’s Still Not Popular

Airlines

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

There are limits to how much an airline like United knows about you and that is comforting to some travelers. But putting the data it does have to good use remains a challenge, although we see nothing controversial about wishing someone a happy birthday.

Dan Peltier, Skift | 6 years ago

United Plans New App But Is Weighing ‘Creepy’ Versus ‘Personalized’

Travel Technology

Global Distribution Systems Retool for the Next Digital Revolution

The global distribution systems are each pushing forward in their own unique way. By investing like technology companies in flexible distribution and payment technologies, they hope to provide a better value proposition to travel partners that are keen to cut out the middleman. Decades of bad blood between the two, however, still linger over the conversation.

Andrew Sheivachman, Skift | 6 years ago

Global Distribution Systems Retool for the Next Digital Revolution

Online Travel

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

For all of the hype over its shopping spree of acquisitions in recent years, Expedia didn't have much to show for it compared to rival Booking Holdings. That's starting to change, and Expedia feels it's ready for a cloud-based future.

Dan Peltier, Skift | 6 years ago

Expedia Is Closing Gap With Booking on Cloud-Based And Search Engine Tech

Hotels

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

Smart hotel brands like AccorHotels know that the real threat isn't Airbnb or even their fellow hotel companies. It's the Googles, Tencents, Facebooks, Amazons, and Apples of the world.

Deanna Ting, Skift | 6 years ago

AccorHotels Chief Brand Officer: ‘We Need to Watch Google and Amazon Carefully’

Hotels

Hilton Is Wary of the Risks of Hyper-Personalization

Hyper-personalization may be all the rage, but so is respecting the customer's data. Hilton wants to be on the right side of that fine line.

Sarah Enelow-Snyder, Skift | 6 years ago

Hilton Is Wary of the Risks of Hyper-Personalization

Announcements

Are You Coming to Skift Tech Forum Tomorrow?

Skift Tech Forum is tomorrow! You won't find another event like ours, where we're discussing hard-hitting issues affecting the future of the travel tech.

Rafat Ali, Skift | 6 years ago

Are You Coming to Skift Tech Forum Tomorrow?

Online Travel

Skift Tech Forum Preview: Accor’s Chief Digital Officer on Creating a Technology Roadmap

Maud Bailly has been at the heart of AccorHotels' recent transformation. She'll hopefully shed some light on the company's digital strategy and how it intends to use all its new acquisitions.

Patrick Whyte, Skift | 6 years ago

Skift Tech Forum Preview: Accor’s Chief Digital Officer on Creating a Technology Roadmap

Announcements

Who Will You Meet at Skift Tech Forum Next Week?

You only have six days to secure your spot at Skift Tech Forum. Act quickly, because we will sell out!

Rafat Ali, Skift | 6 years ago

Who Will You Meet at Skift Tech Forum Next Week?