Articles tagged “southwest airlines”

There's never been any doubt U.S. businesses would benefit from tax reforms. But will consumers and workers? Time will tell.

When something goes wrong on a flight, Southwest tries to be proactive in communicating with customers. Is this the right approach? Or should Southwest wait until passengers complain?

After years of hinting, Southwest will finally fly to Hawaii. This is good news for passengers, as fares may fall — if only slightly. Other airlines won't want to let Southwest win too much market share.

Airlines might have some trouble in the Caribbean longer term, but Florida should bounce back relatively quickly. That's good news for American and other U.S. airlines.

United MileagePlus has been making it harder for members to earn additional flights based on loyalty points. Delta SkyMiles, meanwhile, is making them more affordable.

Southwest Airlines CEO Gary Kelly doesn't always make the decisions that Wall Street wants to see, so don't expect him to deviate from his cautious stance.

In his first interview with Skift, Amadeus's chief executive Luis Maroto makes a persuasive case that his $24.8 billion company is successfully navigating industry changes.

More than 20,000 Southwest workers have been trained on the new system, which will let the airline fly red-eyes and make other schedule changes. Meanwhile, if the switch goes smoothly, Amadeus will find it easier to sell systems to other carriers.

Can 4.2 million flyers be wrong?

Overbooking has gotten a lot of attention in the past three weeks, but, most of the time, it's not a big deal. Airlines know passengers won't show up, so they sell a few more tickets than they have seats. What's the harm in that? Airlines might want to reduce the number of extra seats they sell, but they don't need to retire the practice.