Articles tagged “skyteam”

Airlines

Star Alliance Fires Back at SAS Defection with Loyalty Status Match

With the ink barely dry on the divorce papers, Star Alliance is wasting no time in luring back some of SAS’ most loyal - and profitable - passengers. The aim of this neatly timed promotion is business continuity and customer retention, but it remains to be seen how many frequent flyers will take up the offer.
Airlines

SkyTeam Loses an Alliance Partner in China

Delta frequent flyers are about to lose a SkyTeam partner in China, which means fewer miles and codeshare benefits. Those who fly American Airlines and other Oneworld partners, however, may soon gain one.
Airlines

SkyTeam Eases the Hassle of Getting Rebooked When Flights Get Disrupted

Casual travelers often think airlines in the same alliance love to cooperate with each other. That's not always true. They're often fierce competitors. At least SkyTeam has developed new technology that is designed to make it easier for airlines to rebook customers during irregular operations.
Airlines

Comparing Customer Experience Across the 3 Global Airline Alliances

Oneworld makes a strong showing, and as American Airlines continues to grow, it would appear to offer the strongest product of any of the three alliances. The wild card, though, comes from the non-traditional alliances being built from the Gulf states.