Articles tagged “skymiles”

For those who are willing to pay for access, Delta's SkyMiles Select program is a good alternative to flying the requisite miles to earn elite status. But it also sets an interesting precedent for paying for overhead bin space.

Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of SkyMiles, passengers simply want to fly on a better product.

It used to be that hardcore loyalty nerds would avoid Delta's SkyMiles program because of its poor earning and redeeming channels. Now thanks to constant product improvements, those concerns may be moot.

Delta is the first major U.S. carrier to adopt a broader policy for extending elite status, including not just those who take parental leave but also flyers who experience other major life events. It's a good way to engender long-term loyalty among the airline's most valuable customers.

Despite the issue of seat recline being a perennial hot-button topic, most passengers seem to be in support of Delta limiting the amount of seat recline on some flights.

On one hand, Delta's frequent flyers have a less-effective loyalty program. But on the other, they're flying a great airline.

Delta is slowly restoring benefits once-lost to SkyMiles members, but it's more of a competitive move against other carriers than an olive branch for passengers.

Delta argues recent changes to its frequent flyer program have helped improved loyalty, but not everyone is so sure. What they almost certainly have done, however, is improve profitability.

Delta just opened up upgrades for some of its elite members traveling on award tickets. While a great perk for travelers, it also may be an indication of Delta's willingness to bury the hatchet with SkyMiles members.

Any deal at 10,000 miles is better than no deal at 10,000 miles.