Articles tagged “skift tech forum”

Computer vision algorithms will have a huge impact on airline and airport operations, according to Marion Mesnage, who heads up the research and innovation team at Amadeus, the travel tech giant.

For travelers, tech overload can easily lead to burnout, but when used the right way, a flexible platform can foster a solid human connection.

The trick to getting more U.S. businesses to invest in mobile payments will be to convince them that more demand will also soon come from U.S. travelers, who are still largely cash and card-carrying consumers for now.

How can companies use technology to make the perfect recommendations for travelers? That's what everyone is trying to figure out.

Voice search isn't ubiquitous for travel yet, but as consumers grow more comfortable with the technology, travel brands should be making major inroads too.

Sabre CEO Sean Menke is right when he says consumers want the ability to comparison shop before they make travel plans. But his ideas about making airline fees more complicated — and lucrative — might not be so popular.

The chief digital officer of United Airlines drills down on the carrier's tech plans, social media strategy, and customer service goals in this conversation from Skift Tech Forum.

It won't be a wave, but some consumers are warming up to the idea of booking a weeklong tour package online. The Travel Corporation sees more online travel agencies on the horizon and feels that consumer demand will cause these companies to cozy up.

There’s plenty of hype to go around when it comes to data science or personalization in travel, but HotelTonight’s Amanda Richardson and Kayak’s Matthias Keller know how to look beyond it to get at the heart of what actually matters when it comes to improving the travel experience.

Loyalty is big business, and Air Canada is working hard to create a forward-looking program that leverages advanced e-commerce techniques. The airline's acquisition of Aeroplan bodes well for scaling up its program over the next few years.