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Hotels
Human connections are as important as Wi-Fi connections, and each will inspire the output of today’s — and tomorrow’s — digital nomads.
Carley Thornell, Skift | 2 years ago
Perhaps the big hotel chains will learn that high tech doesn't have to mean a lack of hospitality and a guest experience devoid of personality.
Dennis Schaal | 2 years ago
Tourism
Loyalty programs helped brands engage with customers during pandemic lockdowns. But now they need to evolve, and travel companies need to not only decipher what today’s traveler wants, but also how to factor in sustainability in a meaningful way.
Matthew Parsons | 2 years ago
Online Travel
Despite challenges caused by the war in Ukraine, Europe's tourism recovery is expected to continue this summer and Expedia for Business is poised to take advantage of the surge in demand. In this video, its president Ariane Gorin explains why she's bullish about this summer and provides information about future plans.
Rashaad Jorden | 2 years ago
Business Travel
All-digital experiences are a pandemic legacy, and the financial services sector is seeing a lot of value in the extra dimension that virtual reality can bring to conferences, training and education. Business meetings aren’t that far away.
All of hospitality is undergoing a dramatic change as we recover from the pandemic. That's why we are hosting a first of its kind event bringing together both the hotel and short-term rentals sectors to explore "The Great Merging" happening across lodging and how guests are driving the changes redefining the industry.
Brian Quinn | 2 years ago
To describe Hjörtur Smárason's job as challenging would be a huge understatement. In this video you'll hear how the CEO is tackling very visible global warming with a critical need to bring in more tourists — and why influencers and journalists are top of his list.
We shouldn't be too surprised, considering Uber's Dara Khosrowshahi was previously the CEO of Expedia Group. But technical questions will remain over how a ride-hailing and food delivery app can transform into a superapp so quickly.
Airlines
Uncertainty is sweeping across Europe, with many airlines now figuring out their next step. In this video, watch Air France CEO Anne Rigail share how she thinks this summer will pan out, and what she makes of rail operators replacing flights as the sustainability movement accelerates.
Accor's Sébastien Bazin is one of the rare travel industry executives who can hold a room rapt with his every word. In this video, the CEO explains some of the thinking behind his company's boldest decisions.
Sean O'Neill | 2 years ago