Articles tagged “skift business newsletter”

As American plans to operate its first full year of a revenue-based loyalty program, it's slowly releasing details on how it works. Most of the program rules fall into line with competitors, which should surprise almost nobody.

There's a bit more clarity into how and when American and Delta are launching premium economy cabins next year, but the big question of how it'll be marketed yet remains unanswered.

Hyatt is experimenting with a revenue-based component to its loyalty program that only the airlines have so far implemented. How this turns out for hotel chain and its new World of Hyatt program may shape how the rest of the industry falls into step.

American's got a new premium economy cabin that it's flying domestically for the next few months. Let's see if it turns into a viable product.

United pushed the launch of its basic economy fares out a few months, giving business travelers a few more months to enjoy the full perks of budget tickets. Slowly, however, the axeman cometh.

Loyalty members at Marriott and Starwood were in for a surprise last Friday when the hotels announced that it was possible to link the programs. Each group now has nearly double the volume of bookable hotels and partner programs with which they can use their points.

Does the airline industry even need another in-flight Wi-Fi provider? French aircraft company Thales thinks so. And if its entry into the market helps drive costs down and speeds up service, we're all for it.

In airports across the U.S. this weekend, the calls to turn off Note 7s echoed through the terminals. Airlines are concerned about fires from faulty phone batteries while in flight, but it's still not clear whether passengers are taking the warning seriously.

American changed its AAdvantage loyalty program to a revenue-based model earlier this year and its members seem to be angrier than usual. But is the furor enough for American to act?

Travelers on British Airways may be in for a long week after another industry IT glitch bogged down its operations. This is the major third major IT glitch to hit the industry this summer, but the first in Europe.