Articles tagged “skift business newsletter”

Nothing seems to be able to stop the commodification of airline travel.

The seat problems at American Air speak to the ongoing challenges airlines have to improve any aspect of the passenger experience.

U.S. airports are perennial losers when it comes to competing with some foreign airports but there are signs of a heartbeat and change is hopefully under way.

A few hiccups along the way are to be expected. And the airline has this to consider: United set a very low bar for success when it comes to integrating systems.