The seat problems at American Air speak to the ongoing challenges airlines have to improve any aspect of the passenger experience.
What to Know Now
New long-haul premium seats may be in the works for American Airlines, but it’s not for the typical reasons. Apparently the airline is currently bickering with Zodiac, its premium seat manufacturer, about deliverables and the whole relationship is falling apart.
So what’s next? View from the Wing speculates that the B/E Aerospace Super Diamond business class seat may be up to bat. There’s also an outside chance that Zodiac and American will kiss and make up.
Either way, cabin retrofits on the 777-200 and installs on the new 787 are going to slow down until a decision is made — so plan on staying in those angled flat seats for a tiny bit longer.
SOCIAL QUOTE OF THE DAY
N803AL American Airlines 787-8 currently being stored with engines covered until Zodiac can deliver first class https://flic.kr/p/saGRiH
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Photo credit: A business class seat from Zodiac Rival B/E Aerospace. B/E Aerospace