Industry response to a recent Skift story centered on this question: Would people actually use voice search to book travel experiences? The answers were revealing about the sector's broader opportunities and challenges.
Airbnb is among the travel industry leaders in taking advantage of the global events category. Its push in Paris highlights the importance it sees for this sector.
There was a lot of variety in this group of startups: flying taxis, skiing tours, renewable jet fuel, loyalty, pest control, luggage, and a new travel media brand.
Now you know why online travel companies do so much A/B testing. The whole world seems to depend on whether a price disclosure is in a bold or light font. Fee transparency is being put to its own test in California.
Is it too far-fetched to think that Brian Chesky might one day pull a "Dara Khosrowshahi," who left his post as Expedia boss for the bigger opportunity to head Uber? After all, developing generative AI at OpenAI is a once-in-a-lifetime opportunity.
HomeToGo plans to quash bait-and-switch pricing in the way it displays the total price of a short-term rental stay. But will consumers appreciate the effort if rivals' less-transparent prices appear lower?
The issue of rooting out members of violent groups from Airbnb and other online platforms — and hotels — is as relevant today as when Airbnb adopted its policy in 2018.