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Articles tagged “sgf2019”

Tourism

Everyone Has a Role to Play in Responsible Tourism, Say Adventure Travel Veterans

There is no magic bullet, but everyone has a job to do in protecting the most remote and precious destinations. Tour operators and guides must work together within their communities and with their competitors to create experiences that connect with guests — and send home passionate ambassadors to educate their communities.

Everyone Has a Role to Play in Responsible Tourism, Say Adventure Travel Veterans

Business Travel

Travel’s Green Revolution Remains a Work in Progress

We're at the beginning of a period of long-term change toward more sustainable business practices from members of the global travel industry. Executives who take a proactive approach will be rewarded for not just being ahead of the curve but doing the right thing.

Travel’s Green Revolution Remains a Work in Progress

Hotels

New Owner Airbnb Will Not Dilute the HotelTonight Brand, CEO of Booking App Says

Airbnb’s focus on adding independent hotels instead of all-and-sundry is a smart approach. The vacation rentals company made more than $1 billion in revenue for the second quarter and intends to go public during 2020. It can't afford to meddle with the model.

New Owner Airbnb Will Not Dilute the HotelTonight Brand, CEO of Booking App Says

Media and PR

Futurist Tobaccowala Warns Travel Marketers to Not Be Too Data-Driven

Advertising legend Rishad Tobaccowala lashes out at an over-dependence on data, and believes so-called FAANGs must be broken up. All this simply makes his forthcoming book, Restoring the Soul of Business: Staying Human in the Age of Data, a must-read for decision makers in travel.

Futurist Tobaccowala Warns Travel Marketers to Not Be Too Data-Driven

Ground Transport

Amtrak CEO Sees Short-Haul Flight Hassles as Fuel for the Railway’s Turnaround

Amtrak's modernization effort is underway. If it remains nimble, it can take advantage of shifts in consumer behavior as car ownership declines and travelers look to avoid the headache of heading to the airport for a short flight.

Amtrak CEO Sees Short-Haul Flight Hassles as Fuel for the Railway’s Turnaround

Hotels

Hospitality’s Duty Is to Serve Guests — and Humanity, Says Saira Hospitality CEO

The hospitality industry is based on service, but Saira Hospitality has found a way to expand the meaning of that service to both the guest and the local community.

Hospitality’s Duty Is to Serve Guests — and Humanity, Says Saira Hospitality CEO

Airlines

Air France-KLM CEO Opens Up on Turnaround Efforts Amid Legacy Woes

Air France-KLM CEO Ben Smith inherited a complicated mess when he took the top job last year, but he has begun methodically turning the company around, winning contracts from labor and simplifying the fleet and route network.

Air France-KLM CEO Opens Up on Turnaround Efforts Amid Legacy Woes

Hotels

Marriott Continues to Bang the Bonvoy Drum Ahead of Planned Brand Expansion

Can a loyalty program outlast the ups and downs of economic uncertainty in key markets? That's what Marriott is banking on by making sure Bonvoy offers everything customers want.

Marriott Continues to Bang the Bonvoy Drum Ahead of Planned Brand Expansion

Online Travel

Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Mark Okerstrom, the chief of Expedia Group, has high hopes for his recently rebranded homesharing unit Vrbo. But as competition intensifies in the segment, we're wondering if we'll be describing Vrbo (pronounced "VER-boh") using active verbs or passive ones.

Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Online Travel

Booking Holdings Reaffirms Plan to Charge Commissions on Hotel Resort Fees

Despite criticism and reports of misgivings, Booking Holdings will plow ahead with a groundbreaking policy of charging commissions on resort fees charged by hotels, said CEO Glenn Fogel. He said the move is aimed at discouraging hotels from providing bad customer experiences.

Booking Holdings Reaffirms Plan to Charge Commissions on Hotel Resort Fees