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Laura Powell, Skift
It’s not enough for the waitstaff at The Argyle Steakhouse in San Diego to pick up on the personalities of their customers. The staff of this high-end Park Hyatt Aviara eatery also has to learn about the personalities of their steak knives.
6 months ago
Diana Cerqueira, Jing Travel
China is California’s top long-haul market. So it's a smart move for Brand USA and San Diego to partner with Alibaba, given that Chinese travelers use Alipay and online travel platform Fliggy on a daily basis.
6 months ago
Ann Tok, Jing Travel
San Diego is hoping direct flights between Beijing and Tijuana, its neighbor to the south, will deliver more tourists from China. But the destination isn't just banking on the airlift: Marketers are reaching out to tour operators and launching an advertising program in partnership with Brand USA.
2 years ago
Alyson Krueger, Bloomberg
Guess what? Travel's favorite buzzword du jour, "authentic," can apply to Grand Hotels, and developers are taking advantage.
2 years ago
Associated Press
We'll have to see how this hodgepodge ruling gets sorted out. Cities in California wouldn't be able to tax online travel agencies' booking fees -- unless hotels require the online travel agencies via rate parity rules to levy the fees to have a consistent retail rate. On the other hand, the ruling seems to let booking sites off the hook, to some extent, and decrees that authorities must collect the tax from the hotels.
3 years ago
Greg, Skift
Craft Beer is big business in America with a proven ability engage a new travel consumer who will spend added dollars to visit local neighborhoods and beer-themed events.
4 years ago
Elliot Spagat, Associated Press
This is such a wonderful idea that it could only have come about partially as an accident. Which is precisely how it happened.
4 years ago
Elliot Spagat, Associated Press
Anybody who's spent time between these two major cities can see the benefits of a well-managed border to tourism growth in both countries.
5 years ago
Dan Peltier, Skift
Social media and all the bells and whistles of digital age marketing can do wonders for parks and destinations, but sometimes old-fashioned word-of-mouth works just as well. And like anything, holding events at your park always brings increased awareness of what you have to offer.
6 years ago
Dennis Schaal, Skift
One big force in the travel industry, Southwest Airlines, did what was right as a good corporate citizen (or at least was worried about a brand hit), and is ending ties with SeaWorld after a 26-year relationship. Others in the travel industry see only dollar signs.
6 years ago
Dennis Schaal, Skift
SeaWorld's brand hit has parallels to the reputation damage that fellow Florida operator Carnival Corp. has had to deal with over the last two years. Carnival is only now recovering, and SeaWorld's struggles may turn out to be more protracted because ending killer-whale shows is a decision SeaWorld isn't ready to make.
6 years ago
Christopher Palmeri, Bloomberg
After arrogantly dismissing criticism of its treatment of killer whales, SeaWorld has found a bit of religion now that attendance has fallen at parks in Orlando and San Diego. Enlarging the orcas' habitats, though, still doesn't get at the heart of some of the outcry.
6 years ago
