Articles tagged “refunds”

Short-Term Rentals

Vrbo Reverses Long-Standing Guest Refund Policy in Maui

Vrbo risks a host backlash but is doing the right thing for guests. As opposed to the articulated policies, how this all works out in practice is another matter.

Dennis Schaal | 4 months ago

Vrbo Reverses Long-Standing Guest Refund Policy in Maui

Tourism

India Daily: Sabre Data Suggests Aviation’s Strong Growth Potential

Sabre highlighted the market's growth potential. But it is contingent on the government's commitment to the aviation sector, including a $12 billion investment.

Peden Doma Bhutia and Amrita Ghosh, Skift | 7 months ago

India Daily: Sabre Data Suggests Aviation’s Strong Growth Potential

Airlines

New U.S. Passenger Protection Proposal Includes Refunds and Right to Sue

Airlines have defeated consumer protection law proposals in the past, but U.S. lawmakers are adamant the sector has lost credibility and needs to be more accountable for their detrimental actions of late.

David Shepardson, Reuters | 10 months ago

New U.S. Passenger Protection Proposal Includes Refunds and Right to Sue

Airlines

Southwest Airlines Sued by Shareholders After Holiday Flights Fiasco

It's not just passengers who are upset with the carrier. With more than $2 billion of shareholder value wiped out in recent weeks, others are ready to complain too.

Jonathan Stempel, Reuters | 11 months ago

Southwest Airlines Sued by Shareholders After Holiday Flights Fiasco

News Blog

BREAKING: U.S. Flights Grounded Following FAA Computer Glitch

Flights across the U.S. have been grounded due to a computer glitch with the Federal Aviation Administration's systems, according to reports. The FAA is working to restore its Notice to Air Missions (NOTAM) system, which alerts pilots of potential hazards. "The FAA is working to restore its Notice to Air Missions System," it posted on…

Matthew Parsons | 11 months ago

Travel Agents

Travel Advisor Group Tells Transportation Department Agents Can’t Issue Flight Refunds

Travel advisors serve as agents of the airlines when they process flight bookings. Why should they be responsible for issuing flight refunds when they are mere go-betweens and never see the money?

Dennis Schaal | 1 year ago

Travel Advisor Group Tells Transportation Department Agents Can’t Issue Flight Refunds

Airlines

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally

An admirable statement from Transportation Secretary Pete Buttigieg, and the summer chaos certainly put a focus back on to passenger rights, but setting out new laws for refunding delayed bags or Wi-Fi malfunctions will probably end up being a complex and lengthy process.

David Shepardson, Reuters | 1 year ago

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally

News Blog

U.S. Wants to Ensure Flyers Get Refunds For Cancelled, Delayed Flights

U.S. authorities want to make it easier for air travelers to get a refund when their flight is cancelled or significantly delayed. A new proposed rule from the Department of Transportation would define the specific instances where a traveler is entitled to a refund. While a cancellation is seemingly self-explanatory, a delay of more than…

Edward Russell | 1 year ago

Airlines

Southwest Removes Flight Credit Expiration Dates to Boost Business Travel Recovery

A surprise move from the airline, and costly too, with a "one-time hit" of up to $300 million already set to impact its third quarter results. But it's a clever strategy to win more corporate business, as companies won't fret so much about rushing to use up their vouchers in the future.

Matthew Parsons | 1 year ago

Southwest Removes Flight Credit Expiration Dates to Boost Business Travel Recovery

Coronavirus

How Travel Companies Are Handling Covid-Related Refunds Now

Covid is still wreaking havoc on many consumers' travel plans, but some companies act like that's not the case, considering the loops they're asking travelers to go through to get a refund.

Rashaad Jorden | 1 year ago

How Travel Companies Are Handling Covid-Related Refunds Now