Articles tagged “passenger service systems”

Online Travel

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

Online Travel

Sabre’s New Executive Role Signals a Refresh on Customer Service for the Travel Tech Company

Sabre has created a new role of "chief services officer." It might sound like a gimmick, but the concept actually has deep roots in the technology sector.

Sabre’s New Executive Role Signals a Refresh on Customer Service for the Travel Tech Company

Online Travel

Sabre’s $110 Million Deal for Radixx Gives It New Upside in Passenger Services Tech

Sabre's acquisition of Radixx is yet another sign that the travel technology giant is shoring up its competitive position vis-à-vis its rival Amadeus in the lucrative market for selling airlines operational technology.

Sabre’s $110 Million Deal for Radixx Gives It New Upside in Passenger Services Tech

Airlines

Why Do Airlines Suffer So Many Tech Glitches?

A British Airways hiccup earlier this month was merely the latest tech outage at a number of airlines. Why does the industry suffer from so many glitches? Experts point to some deeper reasons beyond the commonly heard "old tech" explanation.

Why Do Airlines Suffer So Many Tech Glitches?

Airlines

Sabre’s Deal With Spirit Underscores Its Airline Tech Rebound

Spirit's decision to buy more airline technology from Sabre signals two things. Sabre has overcome a sales slump. And Spirit is investing to cope with its growth.

Sabre’s Deal With Spirit Underscores Its Airline Tech Rebound