Articles tagged “passenger experience”

When the day comes that air travelers don't have to pay $37 for Wi-Fi on a long-haul flight, then that will be a good thing for both airlines and passengers.

Somebody has to pay the bill for all that Wi-Fi power, but JetBlue has found it more profitable to give big corporations the partnership incentives they need to help fund the Fly-Fi service, rather than pick at passengers’ pockets for nickels and dimes.

The A350 aircraft includes many standard features that would make such long flights much more bearable. Singapore Airlines also has a history of cabin design focused around passenger comfort for the long-haul. Direct routes from the U.S. to Singapore have been a gap in the market since the airline stopped service between Singapore and Newark in 2013.

Finnair becomes the latest airline to take advantage of the passenger experience features of the A350, with a Nordic design appeal. It is an enlightened vision for the future of flying.

Emirates has chosen wisely with Aniston. Anyone else playing this role might have come across as snobby, but we really feel for her even if we're the ones stuck in coach.

Coming up with fresh ideas in aviation takes guts. Sometimes your guts are cut out, and handed back to you on a nicely compartmentalized in-flight meal tray. But there's no stopping some people.

This is the natural next step for Virgin America, ViaSat, and Netflix and the perfect complement to JetBlue's Amazon Prime offering.

The thinking behind this is that tap-tap and connect is easier for passengers—and more intuitive to mobile-device users—than loading a portal and entering information to connect through a browser. There's something to that. The beacon ‘reminders’ to use the connection, however, will have to be designed carefully so they don’t annoy.

Boeing has its own production schedule to meet and American’s issues with seat-manufacturer Zodiac are not really Boeing’s problem.

While program delays are problematic, and this situation has been ongoing, the contract dispute between American Airlines and Zodiac Aerospace now moves to the courts. A settlement is always a possibility.