Articles tagged “passenger experience”

Satellite partnerships are everything in this high speed race, but with airlines making up their minds to equip planes, satellites already in sub-orbit have an advantage.

This is a smart complement to existing in-flight streaming options some airlines give travelers so that in-flight Wi-Fi networks' bandwidths are slightly relieved.

While only 200 aircraft of American’s Wi-Fi installed fleet are involved in this counter-bid, Gogo will want to prove that its 2Ku Wi-Fi product can satisfactorily compete with ViaSat’s Exede Wi-Fi product.

The only thing faster than the speed of Wi-Fi the various competitors are introducing is the speed of change in this highly competitive sector.

A partnership with ACI-NA will help AirGrub make the right connections to add more airports and concessions in North America to those it already offers its customers.

If you're not streaming quality content to passengers, you might as well not have an IFE system.

Whether you look at these 2016 predictions from the perspective of a consumer or the perspective of an airline, they are beneficial aims. They are also tall orders. We don’t think airlines can accomplish all of these goals in 2016, but they should make progress. Or they had better get busy starting.

Variety is the spice of life, but spices are merely seasoning. Airlines spend a fortune licensing box office hits and popular television programming, but adding some intellectual nutrition to the IFE menu is a smart idea.

It’s no surprise that many of this year’s Crystal Cabin nominees focus on innovations which reduce weight and redistribute space, but innovations and improvements are always welcome onboard.

While mobile connectivity in the U.S. has strong detractors, concerned over passenger calls in-flight, the service is broadly used around the world and passengers mostly use the service for texting and data applications.