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Articles tagged “passenger experience”

Airline Weekly

Airline Seats Could Get Bigger to Accommodate Larger Travelers

Airline seats have shrunk even as Americans have gotten larger. That could change.

2 years ago
Airline Seats Could Get Bigger to Accommodate Larger Travelers

Airlines

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally

An admirable statement from Transportation Secretary Pete Buttigieg, and the summer chaos certainly put a focus back on to passenger rights, but setting out new laws for refunding delayed bags or Wi-Fi malfunctions will probably end up being a complex and lengthy process.

David Shepardson, Reuters | 2 years ago

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally
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Travel Technology

4 Intelligent Ways Travel Companies Can Blend the Guest and Employee Experience

Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.

Cognizant + Skift | 2 years ago

4 Intelligent Ways Travel Companies Can Blend the Guest and Employee Experience
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Airlines

5 Digital Transformation Strategies to Improve the Air Travel Experience

By working with technology partners who understand the underlying systems required to solve digital transformation issues across large, complex, enterprise organizations, airlines can feel confident improving operational efficiency, profitability, and customer satisfaction.

IBM + Skift | 2 years ago

5 Digital Transformation Strategies to Improve the Air Travel Experience
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Airlines

5 Ways 5G Will Transform the Air Travel Experience

5G has the potential to significantly impact the air travel experience and enable numerous process improvements. Enhanced connectivity will benefit both travelers and employees by improving everything from passenger processing and security to baggage management and retail operations.

Verizon + Skift | 3 years ago

5 Ways 5G Will Transform the Air Travel Experience

Airlines

Full Video: Clear CEO Caryn Seidman Becker at Skift Global Forum 2021

Clear's previous experience vetting travelers and moving them quickly through airport security put it in an excellent position to take on the challenges of identity, health, and vaccination in the (hopefully) coming post-Covid panic world.

Jason Clampet | 3 years ago

Full Video: Clear CEO Caryn Seidman Becker at Skift Global Forum 2021

Airlines

No More Masks on Planes for Vaxxed Americans, Says Group of U.S. Senators

For now, masks for everyone is the easiest, safest, and most efficient way to fly large groups of people. A plan like this would require more lines and screenings or require passengers and airline employees to trust one another – and trust is in short supply in the U.S. right now.

David Shepardson, Reuters | 3 years ago

No More Masks on Planes for Vaxxed Americans, Says Group of U.S. Senators

Airlines

Unruly Air Passengers Are Still Unruly

While the numbers of unruly passengers are small, the fines are huge and so can the damage disruptive flyers leave in their wake. As airlines continue revving up for the return to travel, they need to ensure these types of dangerous distractions don't impede bottom lines or customer satisfaction.

Ruthy Muñoz, Skift | 3 years ago

Unruly Air Passengers Are Still Unruly

Airlines

JetBlue CEO Robin Hayes: Coronavirus Testing Will Be Key for Airlines’ Recovery

It's difficult to imagine that middle seats on planes will be permanently removed after a recovery takes place. That's why coronavirus testing is so important. But if passengers won't fly with another flyer at their elbows, then expect airfares to skyrocket.

Dennis Schaal, Skift | 4 years ago

JetBlue CEO Robin Hayes: Coronavirus Testing Will Be Key for Airlines’ Recovery
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Airlines

What the Increasing Accessibility of Air Travel Means for Airlines and Airports

Airports and airline carriers should be equipped for an influx of competition in the air travel sector, much of it due to an increasing number of low-cost airlines and secondary airports. To be well-positioned, they should look for partners that have access to qualified audiences at scale.

Expedia Group Media Solutions + Skift | 5 years ago

What the Increasing Accessibility of Air Travel Means for Airlines and Airports