Articles tagged “online travel”

Priceline is turning Penny from a single chatbot into an interface for a squad of agents. It's the latest platform turning to multi-agent architecture for travel.

Ten years after Hilton, Marriott, and other chains began coaxing travelers to book directly, online travel agencies still control roughly the same slice of the pie. Yet the chains have won the economics: lower commissions, better contract terms, and stronger loyalty programs.

Yatra Online reported what Chairman Dhruv Shringi called the “most profitable year in the company’s 20-year history,” even as India-Pakistan conflict, the Air India crash and travel disruptions across parts…

MakeMyTrip wants to list in India but can't say when. The regulatory groundwork has started, the timeline hasn't. Watch this space... slowly.

Ixigo’s latest move comes as travel apps face pressure to do more than list fares, rooms and routes. They now have to help users make decisions faster and with less friction, without sending them elsewhere for answers.

The customer is technically in charge of booking decisions, but social media and AI systems are increasingly making the decisions for them.

For Asian travelers, the booking decision increasingly starts on social media — the platform just takes the order.

AI is now a non-negotiable in the travel industry. But how every company uses it is what is setting them apart.

Consumer love for travel, rising demographics, and exciting innovation square off against unstable geopolitics, affordability challenges, and a lukewarm economic expansion

As immigration enforcement puts airlines, hotels, and passenger data at the center of a national conflict, the U.S. travel industry has responded with near-total silence.