Articles tagged “online travel”

Hate-Selling in the Age of Google Travel

Hate-Selling in the Age of Google Travel

Andrew Sheivachman, Skift

Online booking sites still treat potential customers with disdain using manipulative marketing tactics. As airlines and hotel chains have adopted these methods, it calls into question what a world without them would really look like. Google offers a hint.

3 weeks ago

Regulatory Scrutiny of Online Travel Platforms Could Shed New Light on Business Practices

Regulatory Scrutiny of Online Travel Platforms Could Shed New Light on Business Practices

Dennis Schaal , Skift

Online travel companies have faced intense regulatory scrutiny almost since the first days of internet bookings. But "you've got mail" these days is less likely to be a cheery email notification than a demand for court appearances and audits.

4 weeks ago

The Most Important Story in Online Travel in 2019

The Most Important Story in Online Travel in 2019

Dennis Schaal, Skift

Airbnb overtook Expedia in room nights booked in the first quarter of 2019, but questions loom for 2020. Will Airbnb lose its focus as it vows to go public and become a broader online travel agency? Will Expedia, which seems lost in terms of creating a revised strategy, find its way? So many headlines to come.

2 months ago

Music Tourism Is a Mixed Score for Travel Advisors

Music Tourism Is a Mixed Score for Travel Advisors

Maria Lenhart, Skift

Music tourism, much like adventure or wellness travel, is a fast-growing niche worthy of travel advisors' attention. Not only does it appeal to all age groups, but clients will appreciate help in obtaining tickets and making travel arrangements built around events.

2 months ago

Survey: Millennials Prefer Travel Advisor Expertise When It Comes to Planning

Survey: Millennials Prefer Travel Advisor Expertise When It Comes to Planning

Maria Lenhart, Skift

The experiential travel that millennials and other younger people crave may be best provided by professionals, not booking tools.

2 months ago

Who Will Be Expedia’s New CEO?

Who Will Be Expedia’s New CEO?

Dennis Schaal, Skift

Facing intense competition and a company in disarray, the Expedia Group board and senior executive Barry Diller have no time to dillydally. No one can forecast what the online travel market will look like in the next five years, but Diller et al need to find a couple of top executives who can quickly figure out Expedia's path forward.

3 months ago

Booking Holdings Sees Brand Collaborations as Key to Restoring Growth on Steroids

Booking Holdings Sees Brand Collaborations as Key to Restoring Growth on Steroids

Dennis Schaal, Skift

The road back to a flywheel of growth would be a lengthy one for Booking Holdings. Google has a ton of data, too, as do other competitors. Can Booking Holdings create a product that is really deeper and differentiated from its rivals? That's CEO Glenn Fogel's bet.

4 months ago

Saudi Tourist Visa Opens New Doors for Asia’s Muslim Travel Market

Saudi Tourist Visa Opens New Doors for Asia’s Muslim Travel Market

Raini Hamdi, Skift

Since Saudi Arabia introduced a new tourist visa on Sept. 28, the focus has been on what it means for non-Muslim leisure travelers. But the new visa holds a bigger significance for the huge Muslim travel market in Asia and elsewhere.

5 months ago

Budget Hotels Drive Southeast Asia’s Online Travel Growth to $34 Billion

Budget Hotels Drive Southeast Asia’s Online Travel Growth to $34 Billion

Raini Hamdi, Skift

Like low-cost carriers before them, low-cost hotel chains are playing a big role in the growth of online travel in Southeast Asia, according to a new Google report.

5 months ago

Highest-Paid Online Travel CEOs of 2018

Highest-Paid Online Travel CEOs of 2018

Dennis Schaal, Skift

The CEOs of Booking Holdings, Expedia Group, and TripAdvisor all saw their total compensation fall in 2018, but only because 2017 was an exceptional year for each. Glenn Fogel of Booking and Mark Okerstrom of Expedia were each appointed as CEO in 2017, and Steve Kaufer of TripAdvisor received a long-term incentive award that was undoubtedly the envy of his peers.

8 months ago

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Dennis Schaal, Skift

Expedia wants to help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated dance because Expedia doesn't readily share much customer information with hotels, a longtime grievance in the lodging industry.

8 months ago

Hotel Site Files Antitrust Complaint Against Expedia and Booking

Hotel Site Files Antitrust Complaint Against Expedia and Booking

Natalia Drozdiak, Bloomberg

The omnipresence of wholesale hotel rates making their way onto online travel sites is becoming epidemic, and the big online travel agencies may be trying to throw their weight around to stem the flow. That is raising antitrust concerns, as this complaint points out.

9 months ago