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On Experience

Colin Nagy, a marketing strategist, writes this opinion column for Skift on hospitality and business travel. On Experience dissects customer-centric experiences and innovation across the luxury sector, hotels, aviation, and beyond. He also covers the convergence of conservation and hospitality.

Airlines

U.S. Carriers Should Re-Think Gutting Benefits for Their Most Loyal Flyers

Sometimes generosity and taking care of your most loyal customers gives a halo that is not immediately visible, but can have long-term benefits and end up saving your skin.

Colin Nagy, Skift | 8 years ago

Hotels

Hospitality Innovations in the Space Between Boutique Hotel and Airbnb

Modern consumers will naturally move towards the ideas that best fit with the way they travel now. Hospitality brands that can keep up will reap rewards.

Colin Nagy, Skift | 8 years ago

Airlines

The All-You-Can-Fly Jet Service That May Have Found the Secret to Success

There have been so many startups trying to solve problems of frequent flyers and found little success. Surf Air's modest yet competent approach may be the solution some have been looking for.

Colin Nagy, Skift | 8 years ago