Articles tagged “omnichannel”

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Airlines

Uncovering the True Value of Omnichannel Retailing and Servicing for Airlines

Corporate travel doesn’t have to be cumbersome. As business travelers return to the skies with different routines and heightened expectations, airlines and travel managers can deliver a more seamless experience by adopting an omnichannel approach.

Uncovering the True Value of Omnichannel Retailing and Servicing for Airlines

Airlines

Frankfurt Airport Boosts Home Delivery of Retail Merchandise

Frankfurt Airport is ahead of many other airports in offering passengers home delivery of retail goods, abandoning its unnecessary mobile app, and unifying its customer databases for savvier marketing.

Frankfurt Airport Boosts Home Delivery of Retail Merchandise
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Airlines

New Report: Five Trends That Will Transform Corporate Air Travel Retailing in 2021

It’s been a year like no other for business travel. What does the future hold, particularly when it comes to buying, selling, and servicing corporate travel flights? This new report offers some predictions.

New Report: Five Trends That Will Transform Corporate Air Travel Retailing in 2021
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Airlines

Blockchain Technology Finds New Purpose in Transforming Airline Retailing

New kinds of partnerships and connections are changing how the airline industry retails. Stakeholders are increasingly turning to new technology like blockchain to facilitate these changes without disrupting their ability to provide travelers a frictionless experience and giving travel managers the control they need.

Blockchain Technology Finds New Purpose in Transforming Airline Retailing
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Online Travel

New Whitepaper Reviews the Travel Industry’s Progress on Data-Driven Personalization

This new whitepaper from Adara, based on the results of a survey of close to 500 travel marketing executives, offers a snapshot of the industry’s progress deploying advanced data-driven personalization strategies.

New Whitepaper Reviews the Travel Industry’s Progress on Data-Driven Personalization
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Online Travel

Skift Webinar: Winning Strategies to Reach Today’s Omnichannel Traveler

During a recent webinar, we examined the winning strategies travel brands can use to succeed in this new era of omnichannel marketing and deliver personalized experiences to consumers in an environment where consistency, relevancy, and privacy are more important than ever before.

Skift Webinar: Winning Strategies to Reach Today’s Omnichannel Traveler
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Online Travel

Rethinking Travel Marketing for an Era of Infinite Customer Touchpoints

The travel industry has officially entered the era of “omnichannel” marketing, a time when every screen, every device, and every customer interaction is an opportunity to connect with travelers. In order to take advantage, travel organizations will need to rethink how they design, execute, and measure marketing campaigns.

Rethinking Travel Marketing for an Era of Infinite Customer Touchpoints