mobile apps Archives

Hotels

Guests Are More Satisfied at Hotels That Are Mobile Friendly

Where online travel agencies make it easy for guests to book hotel rooms from their smartphones, hotels need to do a much better job if they want more direct bookings. And they need to make better apps while they're at it.

Deanna Ting, Skift | 7 years ago

Hotels

What Marriott Learned From Starwood’s Loyalty and Digital Expertise

Big data, AI, and geo-fencing are coming together to reshape the hotel guest experience, and their combined influence will no doubt change the way hotel brands manage their loyalty programs.

Deanna Ting, Skift | 7 years ago

Airlines

The Future of Smart Airports — Digital Travel Marketing This Week

Given how much time we all spend at airports, it's a sector of the travel industry that's ripe for technology innovation and disruption.

Jeremy Kressman, Skift | 7 years ago

Hotels

The Standard Launches a Same-Day Booking App for Independent Hotels

Even more exciting than the launch of this app is the transformative potential it could have for the participating independent hotels in terms of data sharing, loyalty program opportunities, messaging, mobile services, and so much more.

Deanna Ting, Skift | 8 years ago

Hotels

Hilton’s Newest App Feature Ups the Game in Guest Personalization

Minority Report meets hotels. It was inevitable. It’ll be interesting to see how this tech evolves, and how hotels walk the fine line between being serviceable and just pushing ads into guests’ phones.

Deanna Ting, Skift | 8 years ago

Online Travel

4 Charts That Illustrate the State of Mobile Travel App Bookings

Whoever believes that online travel agencies are down and out during this direct bookings push by hotels is sorely mistaken. Not only does this data show travelers still fully embrace booking sites, it also shows that they're increasingly using them on mobile devices -- a platform increasingly eating share from desktop.

Dan Peltier, Skift | 8 years ago

Airlines

Why U.S. Airlines Should Ignore Shareholders Now for Long-Term Innovation

With airline profits likely to continue for awhile, it's probably time for U.S. carriers to invest in innovation.

Brian Sumers, Skift | 8 years ago

Free Read

Hotels

How the Post-App Economy is Changing the Way Travel Brands Engage with Customers

Today's messaging platforms provide an appealing alternative to native apps, welcoming in a new framework for how the travel industry reaches its customers. Welcome to the Post-App Economy.

Checkmate + Skift | 8 years ago