Access exclusive travel research, data insights, and surveys
Hotels
Crowdsourcing the booking process, if you will, is a smart strategy to make guests feel involved in the business.
Danni Santana, Skift | 5 years ago
Airlines
Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.
Microsoft + Skift | 5 years ago
Online Travel
Some innovative hotels, airlines, and cruise operators are using premium content to deepen their connection with guests and enhance consumer experience.
PressReader + Skift | 5 years ago
Meetings
Conference-goers feel overwhelmed by making choices about which sessions to attend and who to network with. Digital tools featuring personalization can help smooth over these pain points.
Andrew Sheivachman, Skift | 5 years ago
Traditional airlines don’t ever want to be caught unprepared again, as they were when low-cost carriers disrupted their gig. And Asia is where they look to for a head start on travel tech innovations. Never see legacies as geriatric ever again.
Raini Hamdi, Skift | 5 years ago
Hotels and dating apps: a match made for the digital age that shows how far hospitality is going to market experiences.
Deanna Ting, Skift | 5 years ago
Despite the hype, Apple is merely playing catch-up to Android by rolling out new tools for fine-tuning app notifications. But it's still good news for the many users of business travel apps on Apple devices.
Sean O'Neill, Skift | 6 years ago
The idea's there, but why not take it a step further and personalize it that much more?
Deanna Ting, Skift | 6 years ago
HotelTonight is no longer a mobile-only company. It's no longer just for same-day stays, as its name once implied. Investors seem to want no potential income left on the table, even if the brand must lose some of its original distinctiveness.
If mobile is increasingly becoming a more popular channel, not only for booking and search but also for in-destination travel experiences, this report is proof that hotels have a lot of work to do when it comes to their apps.
Deanna Ting, Skift | 7 years ago
