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Articles tagged “mandarin oriental”

Hotels

Reliance to Buy Mandarin Oriental New York in $98 Million Deal

This deal underscores how Mumbai-based conglomerate Reliance, run by billionaire Mukesh Ambani, cares about travel. In 2021, it bought Britain's Stoke Park. It's also been keeping a stake in Oberoi Hotels, developing hotels in Mumbai, and running a full-service hospitality management company.

Reliance to Buy Mandarin Oriental New York in $98 Million Deal
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Airlines

Collinson, Singapore Airlines, and Mandarin Oriental Consider Travel’s Safe, Long-Term Return in Asia-Pacific

The vaccine rollout is fueling optimism among Asia-Pacific’s travelers and the region’s travel industry. But until inoculations are widespread and the right systems for recognizing official health documents are in place globally, extra layers of protection — such as testing — remain key to traveler health and safety.

Collinson, Singapore Airlines, and Mandarin Oriental Consider Travel’s Safe, Long-Term Return in Asia-Pacific

Hotels

This Rooftop Beekeeper Helps the Mandarin Oriental in Paris Stay Eco-Friendly

The Mandarin Oriental, Paris, has some very special guests on its rooftop: bees. Someone has to take care of them. Enter this marketing man turned beekeeper who has no fear of heights — or bee stings.

This Rooftop Beekeeper Helps the Mandarin Oriental in Paris Stay Eco-Friendly
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Hotels

Executive Q&A: Susanne Hatje of Mandarin Oriental, New York

Change is the norm in New York City’s highly competitive luxury hotel sector. But some iconic properties, like Mandarin Oriental, New York, have had remarkable staying power in the eyes of guests. We explore the keys to its success in this executive interview.

Executive Q&A: Susanne Hatje of Mandarin Oriental, New York

Business Travel

Measuring the Value of Wellness to a Hotel Brand

Every time you turn around these days, a major hotel company is announcing that it has hired a chief wellness officer. But will this wave of devotion to wellness be a phase or a long-lasting phenomenon? Look to the return on investment for that answer.

Measuring the Value of Wellness to a Hotel Brand
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Hotels

Executive Q&A: Susanne Hatje of Mandarin Oriental, New York on Thriving in an Ultra-Competitive Luxury Market

It can be hard to hold the attention of New York visitors for more than 15 minutes, let alone 15 years. But Mandarin Oriental, New York has managed to thrive in the city’s competitive luxury hotel sector, reinventing itself with an ever-changing mix of unique amenities, growing ties to the local neighborhood, and an ongoing commitment to top-tier service.

Executive Q&A: Susanne Hatje of Mandarin Oriental, New York on Thriving in an Ultra-Competitive Luxury Market

Hotels

Meet the Stealth Inspectors Who Ensure Luxe Stays in Luxury Hotels

We don't see it, but there is a complicated ecosystem to secretly assess and uphold standards at the world's best hotels. And some of the details reveal a lot about how important the human factor and emotional intelligence are to the future of luxury hospitality.

Meet the Stealth Inspectors Who Ensure Luxe Stays in Luxury Hotels

Business Travel

High-End Hoteliers Are Taking Loyalty More Seriously

Luxury hotel brands have lagged behind their cheaper siblings when it comes to loyalty programs. In the past they might not have needed to think about such schemes but with data becoming more and more valuable, companies can no longer afford to ignore them.

High-End Hoteliers Are Taking Loyalty More Seriously

Hotels

Technology Finally Convinced Mandarin Oriental to Launch a Loyalty Program

Can luxury brands like Mandarin Oriental, Four Seasons, and others convince consumers that you don't need the lure of points or free nights to be loyal?

Technology Finally Convinced Mandarin Oriental to Launch a Loyalty Program

Hotels

Mandarin Oriental’s New Loyalty Program Has Tons of Perks But No Free Nights

While Mandarin Oriental's loyalty program doesn't offer the same lucrative points that many competing programs have, it does have some valuable perks. Best of all, the program is free and accessible to everyone.

Mandarin Oriental’s New Loyalty Program Has Tons of Perks But No Free Nights