Articles tagged “lufthansa”

With only a few weeks left before 2014 ends, travel brands are already seeing a rise in activity on Twitter. Hopefully, airlines and hotels have been able to staff their Twitter social media care teams with enough relief.

Brands undertaking ambitious roving dining experiences need to reward their audiences for their social engagement to make the trip worth it.

Airlines need to balance the incredible promise of more connected tech with improved customer service from the humans they employ.

People rarely like airline food in the air, so it's hard to see how serving it to them on the ground could ever catch on. It does, though, speak to how airline food service companies are looking for new business beyond the skies.

Get deeper into understanding customer tendencies to create meaningful content and influence engagement.

Lufthansa has to try to do whatever it takes to get its passengers where they're headed, but some might really get to like the train at this point. There's plenty of legroom, Wi-Fi, and Europe has the advantage of excellent rail infrastructure.

You really can’t be an eagle in crow’s feathers. They don’t look very good and can fall off in-flight.

Vayant could one day be absorbed into Lufthansa, but until that happens it would have to convince its other airline partners that it isn't in Lufthansa's pocket.

Anything that makes BYO easier, as well as build loyalty among existing customers will pay off in the long run.

At this point, vacationers have already made their holiday plans. It's good timing to publish videos that entertain as opposed to ones that promote.