Articles tagged “Lufthansa Group”

Like many airlines, Lufthansa worries that other companies could disrupt parts of its business like Netflix did with movies. To prevent that, it has launched a data-based offensive.

Bots have come a long way since Alaska Airlines introduced 'Ask Jenn' about a decade ago. But they're still not perfect. At least for now, we'd rather have a human touch.

Ukraine's flag carrier is the first airline to follow Lufthansa's bold September 2015 move to add a surcharge to bookings made via third-parties. Yet the industry may be overstating the threat to the revenue of the middlemen.

Lufthansa is investing in direct booking connectivity with corporations (and the commercial initiatives to make them happen). The technological and commercial Tarmac being laid may pave the way for others, like IAG's British Airways.

Lufthansa Group is about a decade late in realizing the European low cost carriers are a massive threat. But it's good to see the company trying to do something about it and expanding its Eurowings operation.

All of this activity and diversification is a big help to the airline, whose pilots have continued their industrial action with another strike today cancelling 25 long-haul flights.