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Articles tagged “Lufthansa Group”

Airlines

Video: Why Lufthansa Group Helps Customers From Other Airlines Check In for Flights

Lufthansa Group's Airlinecheckins.com may not be the most amazing innovation ever, but considering it only took about 30,000 euros to build, the return on investment has been impressive. The platform allows customers to check in for flights on more than 200 airlines. And as the facilitator, Lufthansa gets a lot of data about passenger preferences.

Brian Sumers, Skift | 6 years ago

Video: Why Lufthansa Group Helps Customers From Other Airlines Check In for Flights

Airlines

Skift Forum Europe Preview: Lufthansa Group’s Innovation Hub Is Its Hedge Against Disruptors

It's not easy to bring the 'fail fast' mantra to an airline. But through its innovation hub in Berlin, Lufthansa is trying to bring some tech-world principles to the airline business. That's a good thing.

Brian Sumers, Skift | 6 years ago

Skift Forum Europe Preview: Lufthansa Group’s Innovation Hub Is Its Hedge Against Disruptors

Airlines

Video: Lufthansa Strives to Become as Data-Savvy as Netflix

Like many airlines, Lufthansa worries that other companies could disrupt parts of its business like Netflix did with movies. To prevent that, it has launched a data-based offensive.

Sean O'Neill, Skift | 6 years ago

Video: Lufthansa Strives to Become as Data-Savvy as Netflix

Airlines

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Bots have come a long way since Alaska Airlines introduced 'Ask Jenn' about a decade ago. But they're still not perfect. At least for now, we'd rather have a human touch.

Brian Sumers, Skift | 7 years ago

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Airlines

Lufthansa Is No Longer Alone in Its Battle Against Airfare Middlemen

Ukraine's flag carrier is the first airline to follow Lufthansa's bold September 2015 move to add a surcharge to bookings made via third-parties. Yet the industry may be overstating the threat to the revenue of the middlemen.

Sean O'Neill, Skift | 7 years ago

Lufthansa Is No Longer Alone in Its Battle Against Airfare Middlemen

Airlines

Lufthansa Calls Direct Booking a Success as British Airways Is Poised to Copy It

Lufthansa is investing in direct booking connectivity with corporations (and the commercial initiatives to make them happen). The technological and commercial Tarmac being laid may pave the way for others, like IAG's British Airways.

Sean O'Neill, Skift | 7 years ago

Lufthansa Calls Direct Booking a Success as British Airways Is Poised to Copy It

Airlines

Lufthansa Group Thinks It Has an Answer to Ryanair’s New German Incursion

Lufthansa Group is about a decade late in realizing the European low cost carriers are a massive threat. But it's good to see the company trying to do something about it and expanding its Eurowings operation.

Brian Sumers, Skift | 7 years ago

Lufthansa Group Thinks It Has an Answer to Ryanair’s New German Incursion

Airlines

How Sky Chefs Make Up for Dwindling In-Flight Meal Services

All of this activity and diversification is a big help to the airline, whose pilots have continued their industrial action with another strike today cancelling 25 long-haul flights.

Marisa Garcia, Skift | 10 years ago

How Sky Chefs Make Up for Dwindling In-Flight Meal Services