Articles tagged “Lufthansa Group”

Lufthansa Now Drives More Than Half Its Bookings Directly

Lufthansa Now Drives More Than Half Its Bookings Directly

Sean O'Neill, Skift

Some airlines will be jealous of Lufthansa Group's ability to have one out of every two of its customers book directly through its brand sites or travel management channels without having to pay fees to third-party tech middlemen.

2 months ago

Lufthansa Overtakes Air France as Europe’s Largest Airline After 14 Years

Lufthansa Overtakes Air France as Europe’s Largest Airline After 14 Years

Tom Lavell, Bloomberg

Lufthansa last year beat Air France-KLM in passenger traffic. The German carrier partly achieved this after making the strategically brilliant move of assuming parts of troubled Air Berlin. But both European giants must constantly watch out for rising unit costs and falling unit revenues.

4 months ago

Lufthansa Ratchets Up Pressure on Sabre Over Travel Distribution

Lufthansa Ratchets Up Pressure on Sabre Over Travel Distribution

Sean O'Neill, Skift

This year Lufthansa made a series of small moves that, when looked at together, reveal a doubling down on its multi-front strategy to pressure Amadeus, Travelport, and especially Sabre to conform more to its preferred airline distribution practices. Connect the dots, and it looks like a low-grade war.

6 months ago

Lufthansa Wants Union Members to Pay for Having Organized on Company Time

Lufthansa Wants Union Members to Pay for Having Organized on Company Time

William Wilkes, Bloomberg

Unions, like companies, can be good or bad. The devil's in the details of this dispute, which airlines and unions worldwide will be following closely.

6 months ago

Lufthansa’s Digital Hub Launches Software Unit to Help Others Sell Travel Better

Lufthansa’s Digital Hub Launches Software Unit to Help Others Sell Travel Better

Sean O'Neill, Skift

Lufthansa Group has responded to digital disruption by creating a company within a company, Yilu. The group's low-cost carrier Eurowings has already begun using the subsidiary's tools for cross-selling taxi rides.

6 months ago

Why Lufthansa Should Keep Its Catering Arm

Why Lufthansa Should Keep Its Catering Arm

David Fickling, Bloomberg

The German national airline might sell its catering division. And that would be a mistake, given that the unit covers its costs and helps provide diversification in the event of an economic downturn. Focusing on core competencies is a buzzword now, but prudence is advice for the ages.

7 months ago

Lufthansa Group May Sell Its Catering Arm as In-Flight Food Demand Dwindles

Lufthansa Group May Sell Its Catering Arm as In-Flight Food Demand Dwindles

Aaron Kirchfeld, Joyce Koh, Manuel Baigorri and Richard Weiss , Bloomberg

Lufthansa owns more ancillary businesses than most airlines, and generally that works out OK. But airline catering is not a growth industry, so maybe it's time for the company to get out of the business.

7 months ago

Video: Why Lufthansa Group Helps Customers From Other Airlines Check In for Flights

Video: Why Lufthansa Group Helps Customers From Other Airlines Check In for Flights

Brian Sumers, Skift

Lufthansa Group's Airlinecheckins.com may not be the most amazing innovation ever, but considering it only took about 30,000 euros to build, the return on investment has been impressive. The platform allows customers to check in for flights on more than 200 airlines. And as the facilitator, Lufthansa gets a lot of data about passenger preferences.

11 months ago

Skift Forum Europe Preview: Lufthansa Group’s Innovation Hub Is Its Hedge Against Disruptors

Skift Forum Europe Preview: Lufthansa Group’s Innovation Hub Is Its Hedge Against Disruptors

Brian Sumers, Skift

It's not easy to bring the 'fail fast' mantra to an airline. But through its innovation hub in Berlin, Lufthansa is trying to bring some tech-world principles to the airline business. That's a good thing.

1 year ago

Lufthansa Group Overtakes British Airways Owner in Size

Lufthansa Group Overtakes British Airways Owner in Size

Richard Weiss, Bloomberg

It's nice for Lufthansa Group to be Europe's second-largest airline by traffic. It's even better that it carries more passengers than Ryanair. But we're guessing the airline company would prefer another moniker: Europe's most profitable carrier.

1 year ago

Video: Lufthansa Strives to Become as Data-Savvy as Netflix

Video: Lufthansa Strives to Become as Data-Savvy as Netflix

Sean O'Neill, Skift

Like many airlines, Lufthansa worries that other companies could disrupt parts of its business like Netflix did with movies. To prevent that, it has launched a data-based offensive.

1 year ago

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Brian Sumers, Skift

Bots have come a long way since Alaska Airlines introduced 'Ask Jenn' about a decade ago. But they're still not perfect. At least for now, we'd rather have a human touch.

2 years ago