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Articles tagged “lola”

Business Travel

Lola’s Booking Experiment Mixing Artificial Intelligence and Travel Agents Is Live

Lola wants to use mobile messaging, and an artificial intelligence system that learns traveler preferences, to reinvent how consumers book travel using a travel agent. Everyone else wants to cut travel agents out. Lola wants to deal them in.

Andrew Sheivachman, Skift | 8 years ago

Lola’s Booking Experiment Mixing Artificial Intelligence and Travel Agents Is Live

Online Travel

5 Travel Companies That Are Experimenting With Booking via Messaging

Travel industry experts and analysts are hailing the rise of a “conversational commerce” based on the increasing appeal of messaging technology. The applications range from customer relations and marketing to travel operations — and they loom large for travel brands, agencies, and startups seeking to capture travelers’ bookings in the mobile space.

James O'Brien, Skift | 8 years ago

5 Travel Companies That Are Experimenting With Booking via Messaging

Online Travel

Lola Attracts $8 Million in New Funding and Adds Online Travel Veterans to Board

Still-unproven Lola, the travel startup, has some online travel heavy hitters as co-founders, investors and board members. If the premise to involve human travel agents in trip-planning doesn't work out then the team can always pivot toward something else.

Dennis Schaal, Skift | 8 years ago

Lola Attracts $8 Million in New Funding and Adds Online Travel Veterans to Board

Business Travel

Messaging Apps With Travel Agents Are the ‘It’ Thing for Travel Startup World in 2016

In airports and hotel lobbies, how many times have you heard throngs of travelers lamenting: "This app on my phone is wonderful, but if only it had access to real, human travel agents within it?" A new wave of travel startups is conjuring this image. Is it reality-based or wishful thinking? We'll see.

Dennis Schaal, Skift | 8 years ago

Messaging Apps With Travel Agents Are the ‘It’ Thing for Travel Startup World in 2016

Business Travel

Kayak to Launch New Text-Based Travel Service

Paul English of Lola Travel wants to address some of the shortcomings, including the lack of human intervention in trip-planning, that were never addressed during his tenure at digital-only Kayak. Perhaps Kayak's new text-based travel service will fill some gaps -- if they really exist, that is -- as well.

Dennis Schaal, Skift | 8 years ago

Kayak to Launch New Text-Based Travel Service

Online Travel

RentalsCombined Integrates Live Travel Agents With Property Listings

The idea of integrating service-fee loving travel agents into traveler apps is at least 15 years old, if not older. Still, assuming it solves a real problem for do-it-yourself travel bookers or a hefty segment of them, there is lots of room for improvement and innovation.

Dennis Schaal, Skift | 8 years ago

RentalsCombined Integrates Live Travel Agents With Property Listings

Travel Agents

Travel Agents Respond to Lola, the New Agent-Friendly Booking App

Every smart travel agency and consortium has plans to better integrate one-on-one service with mobile technology. But maybe English, with his established tech savvy, can finally crack the perfect formula for bringing agents into the digital age. The hard part will be acquiring customers, especially when using a mobile app as the sole method of client interaction.

Andrew Sheivachman, Skift | 8 years ago

Travel Agents Respond to Lola, the New Agent-Friendly Booking App

Business Travel

Interview: Lola’s CEO Wants to Hack Mobile Trip Planning With Travel Agents

It's a bold idea and the software might turn out to be beautiful (bold and beautiful) but do leisure and business travelers at scale REALLY want to abandon self-booking tools in favor of human travel agent interaction on a mobile app? We are going to find out.

Dennis Schaal, Skift | 8 years ago

Interview: Lola’s CEO Wants to Hack Mobile Trip Planning With Travel Agents

Online Travel

Kayak Co-Founder Hiring 100 Travel Agents in Bid to Redefine Online Booking

The biggest things that Lola have going for it are co-founders Paul English and Bill O'Donnell and their track record in travel tech and mobile. Apart from that, Lola faces headwinds in really going against the grain of instant bookings and digital-only travel. It's a very ambitious project with huge challenges.

Denni Schaal, Skift | 8 years ago

Kayak Co-Founder Hiring 100 Travel Agents in Bid to Redefine Online Booking