Articles tagged “lola”

Lola Travel App Will Pivot to Target Business Travelers

Lola Travel App Will Pivot to Target Business Travelers

Patrick Whyte, Skift

Paul English was pretty candid about the limitations of his initial idea and equally excited about the potential of tapping into the corporate travel world. The "travel agent in your pocket" approach was never going to be big for the average consumer and targeting businesses seems much more sensible.

1 week ago

Skift Backstage Podcast: Lola CEO on Why Messaging Matters

Skift Backstage Podcast: Lola CEO on Why Messaging Matters

Hannah Sampson, Skift

Tune in to hear how Paul English is rethinking the tools that travel agents use.

5 months ago

Video: Lola CEO Paul English Says Innovation Comes in Small Teams

Video: Lola CEO Paul English Says Innovation Comes in Small Teams

Dennis Schaal, Skift

There's a lot of wisdom in this video. Find out why Lola CEO Paul English believes travel startups should get as close as possible to the booking instead of going out and trying to create what he calls the "blah blah blah of travel."

6 months ago

Lola Travel Agent App Acquires Room 77 Technology

Lola Travel Agent App Acquires Room 77 Technology

Dennis Schaal, Skift

With Lola's acquisition of Room 77's metasearch tech, Room 77 essentially becomes a consumer insights and hotel search test lab for Lola. Room 77's original founders have essentially exited the business: Google licensed its tech and hired the bulk of its employees, Expedia acquired Room 77's pioneering room-view tech, TrustYou bought Room 77's Checkmate hotel-messaging app, and now Lola picked up the remaining technology.

6 months ago

Kayak Co-Founder Paul English Plans to Open Up Lola App to Travel Agents Worldwide

Kayak Co-Founder Paul English Plans to Open Up Lola App to Travel Agents Worldwide

Patrick Whyte, Skift

In a funny twist of fate, the man who helped drive consumers away from traditional travel agents with Kayak is now building a business around them. By combining the convenience of an app with the human touch, English and company are hoping to hit a sweet spot.

8 months ago

Kayak’s Co-Founder and the Secret of Travel Startup Success

Kayak’s Co-Founder and the Secret of Travel Startup Success

Dennis Schaal, Skift

Travel startups take a dramatically different idea, creativity, exuberance, focus, money, connections, a dedication to team building, and a helluva lot of hubris. Depending on the moment, Kayak and Lola co-founder Paul English has all of the above in ever-changing quantities.

8 months ago

Travel Bots on Messaging Platforms Are the Trend Now

Travel Bots on Messaging Platforms Are the Trend Now

Dan Peltier, Skift

Though bots still aren't completely frictionless and can't think like a human (yet), they certainly offer a way for consumers to have a conversation with a brand during the booking process that wasn't possible before. And it is potentially a very cheap channel for the brands.

12 months ago

Lola Deal With Virtuoso Is Rare Truce in Travel Agent-Online Booking Relations

Lola Deal With Virtuoso Is Rare Truce in Travel Agent-Online Booking Relations

Andrew Sheivachman, Skift

It remains to be seen how much of the future of travel booking will be based around mobile messaging and service. But it does seem reasonable to expect a hybrid of traditional personal service and digital do-it-yourself accessibility to appeal to many travelers going forward.

12 months ago

Membership-Based Apps Try to Make Their Marks in Travel Booking

Membership-Based Apps Try to Make Their Marks in Travel Booking

Nikki Ekstein, Bloomberg

Several of these apps blend online and offline, and most are leveraging membership fees as a way to prosper. You know how this goes: One or two may prosper and the rest will be a footnote.

12 months ago

CEO Interview: Paul English on Going Mobile-Only in Travel Booking

CEO Interview: Paul English on Going Mobile-Only in Travel Booking

Andrew Sheivachman, Skift

English envisions a travel booking experience where users can simply talk to their phone and have the perfect trip planned for them. Questions remain, however, about how exactly Lola's technology will enable customer service professionals to become indistinguishable from experienced travel agents.

1 year ago

Lola’s Booking Experiment Mixing Artificial Intelligence and Travel Agents Is Live

Lola’s Booking Experiment Mixing Artificial Intelligence and Travel Agents Is Live

Andrew Sheivachman, Skift

Lola wants to use mobile messaging, and an artificial intelligence system that learns traveler preferences, to reinvent how consumers book travel using a travel agent. Everyone else wants to cut travel agents out. Lola wants to deal them in.

1 year ago

5 Travel Companies That Are Experimenting With Booking via Messaging

5 Travel Companies That Are Experimenting With Booking via Messaging

James O'Brien, Skift

Travel industry experts and analysts are hailing the rise of a “conversational commerce” based on the increasing appeal of messaging technology. The applications range from customer relations and marketing to travel operations — and they loom large for travel brands, agencies, and startups seeking to capture travelers’ bookings in the mobile space.

1 year ago