Articles tagged “labor”

Instead of heeding employee concerns, Southwest focused primarily on tech for customers, leading to a worst-case example of what can happen when modernizing operations is not a priority. May other airlines learn from Southwest’s mistake.

Hotels and restaurants continue to lag in filling positions in the post-pandemic recovery, and new research suggests that it's anger — rather than fear, laziness, pay disputes, or another factor…

Today’s edition of Skift’s daily podcast looks at a new hotel design trend, United's deal with Mesa Air, and a rare big non-gaming deal in Macau.

Today’s edition of Skift’s daily podcast looks at the hotel CEO ready to move on from remote work, Etihad Airways’ first female pilot, and what the new generation of hospitality workers are looking from from employers.

Today’s edition of Skift’s daily podcast looks at JetBlue's new loyalty updates, Kimpton's better mentorship program, and vacation rental owners' direct booking challenges.

Telesa Via's story at IHG's Kimpton brand of hotels spotlights a broader surge of industry interest in making the hotel sector more welcoming for Black leaders in all roles.

Labor is making big headway at U.S. airlines. The Air Line Pilots Association reached an agreement-in-principal with Delta Air Lines in a deal that could set a new benchmark for pilot pay if ratified.

Today’s edition of Skift’s daily podcast looks at Delta's hefty pilot agreement, the shrinking cost of business travel in Europe, and the recovery of Expedia and Booking.

Oyo, in preparation for its upcoming IPO in 2023, is doing a major reorg of its organizational structure and cost base. It has announced it is letting go of 600…

Today’s edition of Skift’s daily podcast looks at how Airbnb identifies hosts, a hybrid work rethink, and United's new pilot bases.