Dennis Schaal, Skift
From cockpits to guest rooms, the travel and tourism industry confronts a dire need in finding and training qualified job applicants to fill their needs. Training and rewarding workers in even the lowest-paying jobs is vital because they can make or break a brand or a trip.
4 weeks ago
Layan Odeh, Bloomberg
A lack of cockpit crew has been a factor in Emirates' moves to trim its number of flights. But the carrier may have a fix. A new memo shows that the Dubai giant has pinpointed 500 suitable applicants from airlines experiencing financial trouble.
2 months ago
Irene García, Bloomberg
European carriers Iberia and TAP have added stops in the Caribbean. They will let their workers stay overnight elsewhere than in Caracas, the capital of Venezuela, which is plagued with political violence. Smart.
2 months ago
Lucy Meakin, Bloomberg
Brexit's impact is one wake-up notice after another for England's tourism industry. And the wake-up is harsh.
3 months ago
Brian Sumers, Skift
At most companies, changes in employee bonuses don't resonate much beyond corporate headquarters. But airlines are different, and United Airlines created a global public relations saga in March when it decided to alter how it allotted extra money to employees. It's not a surprise the airline walked it back.
3 months ago
Jacqueline Poh, Bloomberg
It doesn't matter that this is only a third or so of pilots: Consumers don't know the difference. It's good news for their competitors.
3 months ago
Ania Nussbaum, Bloomberg
Relatively new CEO Ben Smith will be hoping that the change in leadership leads to a thawing in relations between the airline group and some of its employees.
4 months ago
Associated Press
While the strike in San Francisco may soon end, Marriott faces labor issues in many cities around the U.S.
4 months ago
Emi Urabe and Isabel Reynolds, Bloomberg
The hotel and restaurant industries may rely on guest workers, but in Japan, fewer of them will be available and people are watching how companies treat those workers as well.
4 months ago
Eric Newcomer, Bloomberg
Uber wants to earn loyalty from its drivers by offering extra pay and free college. But the company also wants to treat its drivers as contractors, not employees. No wonder they jump ship when a better opportunity comes up.
5 months ago
Bella Genga, Bloomberg
Kenya Airways want to show it's a nimble market-driven company. But this strike threat shows the airline has a long way to go to get there. It probably needs more buy-in from labor.
5 months ago
Deanna Ting, Skift
It's Marriott under fire now, but keep an eye on the broader hospitality and travel services industry in the U.S.
5 months ago