Emi Urabe and Isabel Reynolds, Bloomberg
The hotel and restaurant industries may rely on guest workers, but in Japan, fewer of them will be available and people are watching how companies treat those workers as well.
2 days ago
Eric Newcomer, Bloomberg
Uber wants to earn loyalty from its drivers by offering extra pay and free college. But the company also wants to treat its drivers as contractors, not employees. No wonder they jump ship when a better opportunity comes up.
2 weeks ago
Bella Genga, Bloomberg
Kenya Airways want to show it's a nimble market-driven company. But this strike threat shows the airline has a long way to go to get there. It probably needs more buy-in from labor.
4 weeks ago
Deanna Ting, Skift
It's Marriott under fire now, but keep an eye on the broader hospitality and travel services industry in the U.S.
1 month ago
Christopher Palmeri, Bloomberg
Workers at Disney's parks in Florida and California have already negotiated wage increases, so it makes sense that the company's hotels are following.
2 months ago
Mike Schneider, Associated Press
If the contract is approved, this wage increase will cost Disney. But the entertainment giant is hugely profitable, in large part thanks to its theme parks — and its workers are crucial to the guest experience. Better-paid, happier workers will be good for the company and its customers.
2 months ago
Allan Leibowitz, Skift
Negative press about working conditions and markups has dented Flight Centre’s stock price, despite record financial results. The claims have been denied, but the share price is still suffering. The mural incident doesn't do anything to bolster confidence in corporate culture.
3 months ago
Áine Quinn, Bloomberg
CEO Michael O'Leary has a reputation for being hard-nosed when it comes to labor. Let's see how far the pilots can go to get what they want at the negotiations table. Nobody is sleeping.
3 months ago
Benjamin D Katz, Kaye Wiggins, and Elizabeth Howcroft, Bloomberg
Ryanair CEO Michael O'Leary is taking a hard line with unions, even as walkouts hurt the carrier's bottom line. He's been in control for more than two decades, and he's not finding it easy to compromise.
4 months ago
Justin Bachman and Mary Schlangenstein, Bloomberg
JetBlue, almost two decades old, has reached a formative stage in a young airline's development. Labor is a formidable presence at most large airlines, and pilots often seek collective bargaining first, because they have some of the strongest unions. JetBlue's flight attendants are up next.
4 months ago
Christopher Palmeri, Bloomberg
For a business that puts happiness front and center, it was a bad look to be fighting with workers over pay. Now that the California contract is settled, will Florida follow soon?
4 months ago
Christopher Jasper and Kaye Wiggins, Bloomberg
It's only a small number of flights this time but will strike action embolden pilots to do it again in the future? If unrest spreads to other bases across Europe it will really test Ryanair's resolve.
4 months ago