Articles tagged “jfk”

Airlines

Interview: JFK Terminal 4's CEO on Making Flying Into New York Better

It's astounding that the battle for a better airport experience in New York City has to happen one terminal at a time. But if it has to be that way, airport leaders should look to what's been done at Terminal 4 to lift the experience out of the doldrums.
Airlines

JetBlue Tries to Hold on to What Made It JetBlue as It Enters Next Phase

JetBlue is getting all-grown up. It now has business class service, the airline will soon roll out a new fare structure and its pilots voted to join a union. The challenge is to ensure that the products and service that built JetBlue's reputation don't get lost in the evolution.
Airlines

The Company That Wants to Bring New York Airports Back to Their Former Glory

A global transformation has taken place at airports turning previously stark hubs into mini-cities with local food and shopping options. The mix of political and commercial stakeholders in charge of New York City airports has slowed its similar progress; however, all parties are now realizing the importance in quickly improving the flyer experience.