IHG Cuts $150 Million in Costs as Revenue Plummets
Yadarisa Shabong, Reuters
IHG has limited options at a time like this. With travel demand falling, it has to cut costs and hope that this will be enough to see it through the crisis.
5 months ago
Yadarisa Shabong, Reuters
IHG has limited options at a time like this. With travel demand falling, it has to cut costs and hope that this will be enough to see it through the crisis.
5 months ago
Patrick Whyte, Skift
Of the big global hotel chains, IHG is so far leading the way in terms of a customer-centric cancellation policy. Its rivals should take note.
5 months ago
Patrick Whyte, Skift
IHG CEO Keith Barr seems to be taking quite a level-headed approach to the coronavirus outbreak. Unlike some in the travel industry, he's not pressing the panic button yet and is waiting to see how things play out.
6 months ago
Nancy Trejos, Skift
Hotels are ripe for data breaches, with all the information guests provide them. The Marriott hack sounded a wake-up call when revealed last year. But hotels have been slow to come up with ways to protect their guests.
8 months ago
IHG + Skift
American Airlines and IHG partner to tap into the business opportunity of small- and medium-sized businesses by offering more value to companies that are members of both corporate travel programs.
8 months ago
Nancy Trejos, Skift
Hotels are known for wanting to please their guests, and feeding them is one way of doing it. But food waste deteriorates the environment. Hotels are making an effort to cut down on it. So they are earning praise for trying, but they have a long way to go.
9 months ago
Raini Hamdi, Skift
While it focuses on arresting a drop in Chinese arrivals, Thailand should spend equal or more time assessing why European arrivals are declining. It's the higher spending market. The reasons are different, and it's time for Thailand to look internally rather than blame external factors like Brexit, the baht, and a trade war for Europe's shrinkage.
9 months ago
Sean O'Neill, Skift
IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more experimental with online travel sellers in Asia, where it needs help to grow its sales. Its use of new technologies to try to keep its strategy coordinated and to boost revenue are eye-catching.
9 months ago
IHG + Skift
Aligning the corporate travel program to the needs and expectations of your employees helps increase in-policy bookings and gives travel managers more negotiating power.
9 months ago
Patrick Whyte, Skift
A slowdown is coming — we don't know when and it probably won't be at the same scale as 2008 — but it will happen. A bullish IHG claims its business and its model makes it well-placed to ride out the storm.
10 months ago
Patrick Whyte, Skift
It's 2019. Online travel agencies and hotels shouldn't still be using high-pressure tactics to get us to part with our money. There are much better ways. Hopefully the UK's action will spur other countries to do the same.
11 months ago
IHG + Skift
The easiest way to make employees comply with travel policies is by making booking in policy attractive for them. InterContinental Hotels Group’s Business Edge shows how business travel solutions can go beyond being simply a discount program.
1 year ago