Articles tagged “ihg”

IHG CEO: Our Focus Is on Building Up the Brands We Have

IHG CEO: Our Focus Is on Building Up the Brands We Have

Deanna Tng, Skift

Unlike some of its peers, IHG isn't quite as interested in acquiring new brands as it is in further developing the brands and properties it already has, as well as improving overall growth and quality for the long run.

5 hours ago

Skift Forum Europe: IHG CEO on the Next, Next Thing in Hospitality

Skift Forum Europe: IHG CEO on the Next, Next Thing in Hospitality

Deanna Ting, Skift

As technology continues to evolve, hotels need to find more creative and effective ways to use it to improve the guest experience, without sacrificing the humanity of genuine hospitality.

2 weeks ago

InterContinental Hotels Group Suffers Data Breach at 12 U.S. Properties

InterContinental Hotels Group Suffers Data Breach at 12 U.S. Properties

Deanna Ting, Skift

Regarding IHG's data breach and others in the past at many high-profile companies, why does it always take so long for the general public to find out about these data breaches?

2 weeks ago

8 Top Executives Say Where Hotel Loyalty Is Headed Next

8 Top Executives Say Where Hotel Loyalty Is Headed Next

Deanna Ting, Skift

We're calling 2017 as the year when loyalty becomes an even bigger focus for hotels, if it isn't already. Why? Because there's no better time than now to try to capture a consumer's loyalty, or to engage with them, even if the landscape is becoming a lot more competitive, and consumers, overall, aren't quite as "loyal" as they used to be.

2 weeks ago

The Hotel Industry Thinks 2017 Could Be the Year Corporate Travel Bounces Back

The Hotel Industry Thinks 2017 Could Be the Year Corporate Travel Bounces Back

Deanna Ting, Skift

Even though every day with the new Trump administration seems unpredictable, early signs have convinced many in the hotel industry that this might just be the year that corporate travel rebounds from its 2016 slump. However, given the new executive order banning travel from seven Muslim-majority countries, some executives throughout the travel industry may be rethinking their outlook on corporate travel.

3 weeks ago

Top Hotel Executives on the Importance of the U.S. Visa Waiver Program

Top Hotel Executives on the Importance of the U.S. Visa Waiver Program

Deanna Ting, Skift

You'd think having a hotelier in the White House would be a good thing for the hotel industry, but Trump's protectionist and xenophobic immigration and visa policies have the potential do much more harm than good, not only for his own hotel business but that of his peers, too.

3 weeks ago

J.P. Morgan’s Healthcare Conference Is a Case Study in Hotel Compression Nights

J.P. Morgan’s Healthcare Conference Is a Case Study in Hotel Compression Nights

Jared S. Hopkins, Robert Langreth, and Caroline Chen, Bloomberg

Those of us who work with the hotel industry shouldn't be surprised by this tale, which demonstrates the pricing power properties can have when major events come to town.

1 month ago

This Is What Next Year Will Be Like for the U.S. Hotel Industry

This Is What Next Year Will Be Like for the U.S. Hotel Industry

Deanna Ting, Skift

What will 2017 bring to the hospitality industry? Read on for a few predictions.

3 months ago

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How Travel Brands Can Internalize a Culture of Innovation

How Travel Brands Can Internalize a Culture of Innovation

Adobe + Skift

It's not enough for a company to have it's heart set on building the latest “disruptive” form of technology — they must first create an organization-wide culture of innovation.

4 months ago

Wyndham Rewards Tops Another List of Loyalty Program Rankings

Wyndham Rewards Tops Another List of Loyalty Program Rankings

Deanna Ting, Skift

This survey, which had Wyndham as its winner, only looked at the value you get when you redeem your points for free nights, and it didn't necessarily take into account other loyalty program perks or benefits that can transform a guest into a loyal customer.

5 months ago

Facebook Has a New Ad Product Tailor-Made for Travel Brands

Facebook Has a New Ad Product Tailor-Made for Travel Brands

Dan Peltier, Skift

Facebook wants to become a stronger player for driving trip inspiration and travel bookings, particularly direct bookings.

5 months ago

How Smart Hotels Use Messaging to Connect With Guests

How Smart Hotels Use Messaging to Connect With Guests

Deanna Ting, Skift

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. But how are they doing that, and what's next in messaging?

6 months ago